Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
236 Reviews of Walt Massey Chevrolet GMC - Service Center
Sort by
October 26, 2018
Great the Service was great and on time like the way they handled me and would recommend them to other people that may be looking for a place to have work d the Service was great and on time like the way they handled me and would recommend them to other people that may be looking for a place to have work done More
by jasonfallon1958
Verified Customer
October 25, 2018
New truck service Very courteous staff and fast service they greeted me when I walked in and immediately took care of the proper paperwork and asked me several question Very courteous staff and fast service they greeted me when I walked in and immediately took care of the proper paperwork and asked me several questions about how I was liking my new truck. More
by Riley
Employees Worked With
Amy Mclure
October 25, 2018
Service was great and done in a very timely manner. Mrs Wendy is the best service manager we’ve ever dealt with. Very thorough and professional. Did an outstanding job getting my duramax serviced and ba Mrs Wendy is the best service manager we’ve ever dealt with. Very thorough and professional. Did an outstanding job getting my duramax serviced and back on the road. The only place and person I let handle all my vehicles needs. More
by dustinfairley
Employees Worked With
Wendy Rhymes Shoemaker
October 23, 2018
great They where prompt my problem was there problem was treated like family. Took care of my problem that day so as to cost me no more time off work They where prompt my problem was there problem was treated like family. Took care of my problem that day so as to cost me no more time off work More
by jojoxx911
Employees Worked With
Wendy Rhymes Shoemaker
October 20, 2018
10/17/18 Having a flat tire and having to miss work to drive around on a small spare to find the correct tire to match what you have can be nerve wracking!! T Having a flat tire and having to miss work to drive around on a small spare to find the correct tire to match what you have can be nerve wracking!! Thanks to Walt Massey and Amy McClure this was made easy for me. Tire was ordered, convenient appointment was made and tire was replaced. More
by thembree05
Employees Worked With
Amy McClure, Wendy Rhymes Shoemaker
October 16, 2018
Excellent and friendly customer service I was treated with very friendly and professional service. All recommended service options were discussed and explained. This involved taking time to I was treated with very friendly and professional service. All recommended service options were discussed and explained. This involved taking time to listen and then make recommendations what I could do now to stay within my budget. The customer service skills demonstrated a sincere interest in providing quality service. More
by robertdhuddleston52
Employees Worked With
Amy, Wendy Rhymes Shoemaker
October 12, 2018
Best service advisor ever Wendy took excellent care of us and getting our car fixed and back in new condition. She always kept us informed of the progress. Can’t thank her enou Wendy took excellent care of us and getting our car fixed and back in new condition. She always kept us informed of the progress. Can’t thank her enough. She went above and beyond for us. More
by twclivewire
Employees Worked With
Wendy Rhymes Shoemaker
October 10, 2018
Complete brake job Competent and courteous service. The quality was there as well. I’ve been pleased with my association with the dealership both in the purchase of a ne Competent and courteous service. The quality was there as well. I’ve been pleased with my association with the dealership both in the purchase of a new vehicle and with service. More
by wfoster1
Employees Worked With
Wendy Rhymes Shoemaker, Tera Dennis
October 09, 2018
Great Service! Excellent service, friendly staff (Wendy, Phil, and Eric (who wrote up ticket and first checked it out). Worked on the problem until resolved! (Cell Excellent service, friendly staff (Wendy, Phil, and Eric (who wrote up ticket and first checked it out). Worked on the problem until resolved! (Cell phone not interacting appropriately with car system.) More
by MRT
Employees Worked With
Phil, Wendy Rhymes Shoemaker, Eric Newman
October 09, 2018
Qiuck service Arrived appx 2 hours before my scheduled service and was brought to the back immediately. All personnel were friendly and helpful. It's how a dealer e Arrived appx 2 hours before my scheduled service and was brought to the back immediately. All personnel were friendly and helpful. It's how a dealer experience should be. More
by huey0
