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Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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236 Reviews of Walt Massey Chevrolet GMC - Service Center
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November 16, 2018
Service Amy went out of the way to help me with my car made sure it was completed in a timely manner and was so polite she is definitely a asset to your compa Amy went out of the way to help me with my car made sure it was completed in a timely manner and was so polite she is definitely a asset to your company some one who gives 100%%%.... More
by louan
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
November 12, 2018
Dead battery I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my ca I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my car off, which they did. After trying to get a battery and someone to put it in at a local parts store, I had to call Walt Massey again to ask if they could help with a battery and install it for me. They not only did that for me but one of their mechanics stayed after they were supposed to close to help me. I’m very grateful for that and happy with the service I receive from Walt Massey. More
by donnawttrs
Verified CustomerEmployees Worked With
Christy Denny and Bryan Rogers , Wendy Rhymes Shoemaker
November 11, 2018
Oil change tire rotation I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and friendly as usual. More
by rolltide2900
Employees Worked With
Christy
November 08, 2018
Great service Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a dia Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a diagnostic test in hopes of fixing my trunk. Unfortunately, i was unable to get my trunk fix because i couldn't afford the service. One of the nice employees was willing to talk to her manager for a price override More
by jacmc
Employees Worked With
Other Employees :
Amy, Becky Hembree, Brian Wittmayer, Cory Herrington, Wendy Rhymes Shoemaker, Elizabeth Loper, Eric Newman, Brian Lewis
November 02, 2018
Friendly and reliable service with a smile! Walt Massey services all of our automobiles. They do our regular maintenance and any other repair needs we may have! Even when the service department Walt Massey services all of our automobiles. They do our regular maintenance and any other repair needs we may have! Even when the service department is super busy, they still manage to make you feel like a priority! Friendly service with a smile! More
by monicaturner2006
Employees Worked With
Kristie
November 01, 2018
My experience Everyone was kind and my car was done quite quickly. I left my car so I could pick it up the next day. The only thing I think that needs improvement i Everyone was kind and my car was done quite quickly. I left my car so I could pick it up the next day. The only thing I think that needs improvement is calling customers to let them kno when it's done. More
by lindsey_beech_08
Employees Worked With
Wendy Rhymes Shoemaker
November 01, 2018
Great Service Great Employees Had some accessories added to my new vehicle. I live out of town and couldn't miss work to get it dobe. They arranged for me to be put in a loaner so Had some accessories added to my new vehicle. I live out of town and couldn't miss work to get it dobe. They arranged for me to be put in a loaner so I wouldn't miss work and I could get the service done to my car. Everyone was polite and helpful. More
by Wendalyn
Employees Worked With
Wendy Rhymes Shoemaker
October 30, 2018
Very pleased Walt Massey has been completely dependable and helpful. I left Ford a few years ago because they proved unreliable. The GMC/Chevy's have been a good e Walt Massey has been completely dependable and helpful. I left Ford a few years ago because they proved unreliable. The GMC/Chevy's have been a good experience for me. More
by hammerh77
Employees Worked With
Becky Hembree
October 29, 2018
Repairs I brought my vehicle in because of service lights coming on. I have brought back twice since being serviced. Although I still have a service light to I brought my vehicle in because of service lights coming on. I have brought back twice since being serviced. Although I still have a service light to come back on again. Disappointing. More
by r_griffin
Employees Worked With
Christy, Wendy Rhymes Shoemaker
October 27, 2018
Massey Provided Excellent Service First time to use Massey service for new truck, The service advisors were very professional and efficient on checking in. Overall a very good experien First time to use Massey service for new truck, The service advisors were very professional and efficient on checking in. Overall a very good experience, will most definitely be back for next service. More
by N754BW
Employees Worked With
Wendy Rhymes Shoemaker
