Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
237 Reviews of Walt Massey Chevrolet GMC - Service Center
service It was a pleasure to deal with Amy McClure. She was professional, polite and made the experience enjoyable. You feel like family and treated that wa It was a pleasure to deal with Amy McClure. She was professional, polite and made the experience enjoyable. You feel like family and treated that way. More
Never going back. Unsatisfied with state of my vehicle upon Starting off, went 4 times to get my airbag recall done on my Pontiac solstice and was completely unsatisfied. First 3 times was a total waste of gas Starting off, went 4 times to get my airbag recall done on my Pontiac solstice and was completely unsatisfied. First 3 times was a total waste of gas and time because they’d call and say “we have your part" then after leaving it there and waiting a hour or two or three they’d tell me “well we didn’t have the part but we did an inspection and found that your vehicle needs it” like I didn’t already know that. When the vehicle finally was serviced they pushed my clean sweatshirt, and safety glasses I needed for college into the floor board, all my vents were shut except for the one beside the steering wheel near the door, plastic piece under my dash wasn’t properly installed I had to fix and somethings not right about what the paperwork says my mileage was upon return and what it actually was. While I waited 3 hours for them to finally do the recall I walked around the dealership and walked past the stall my car was in, and saw a large box on the convertible top which made me very uncomfortable but I kept my mouth shut. These “ase certified” technicians didn’t seem very professional. I’d leave 0 stars if possible and will definitely not be going back. I didn’t pay attention to names so if anyone actually reads this review that’s why none of the names were selected More
Excellent My experience was excellent my service was completed in a timely manner. Everyone that I dealt with was very friendly an helpful. Facility is very nic My experience was excellent my service was completed in a timely manner. Everyone that I dealt with was very friendly an helpful. Facility is very nice and clean More
Fast Service Amy was very helpful. I was in and out in a timely manner. My tires were rotated and the air pressure checked in each tire. My oil was changed. Very Amy was very helpful. I was in and out in a timely manner. My tires were rotated and the air pressure checked in each tire. My oil was changed. Very pleased with the service, More
Excellent, friendly service Amy is very helpful and friendly. Would highly recommend this dealership for service. All the employees are knowledgeable and helpful. Waiting area us Amy is very helpful and friendly. Would highly recommend this dealership for service. All the employees are knowledgeable and helpful. Waiting area us clean and comfortable. More
Walt Massey Service Always A+ service from a friendly staff. Couldn’t ask for any better. I always give Wendy a call and I don’t have to worry about anything after that. Always A+ service from a friendly staff. Couldn’t ask for any better. I always give Wendy a call and I don’t have to worry about anything after that. More
Awesome service Always courteous, friendly and helpful. Get the service work done quickly and answer any questions you may have. When we had to have a wheel replaced Always courteous, friendly and helpful. Get the service work done quickly and answer any questions you may have. When we had to have a wheel replaced due to junk in the highway destroying it, they ordered the parts needed and had us back in quickly to complete the repairs. Best dealership and staff we have ever dealt with! More
Service Christy was very friendly and easy to work with . She answered all of our questions and was very knowledgeable. I would recommend her to all of my fri Christy was very friendly and easy to work with . She answered all of our questions and was very knowledgeable. I would recommend her to all of my friends . More
Love Walt Massey!! I took my car in because the tire pressure light stayed on. They scheduled me to come in a few days later and were very cordial setting a time that wo I took my car in because the tire pressure light stayed on. They scheduled me to come in a few days later and were very cordial setting a time that would work for me. Everyone there is always so nice and considerate and knowledgeable. It makes it a pleasure to go there for service. Amy (at the service desk) is such a nice person. I also love the waiting area...it's clean, has magazines and a television. They also have drinks and popcorn. I appreciate all they do to make my visit a good one. More
Very fast I was able to get an appointment when i needed it. They were very pleasant and helpful. They were able to get us in and out very quickly. I was able to get an appointment when i needed it. They were very pleasant and helpful. They were able to get us in and out very quickly. More