Back

Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.8
292 Reviews
Today: 7:30 AM - 6:00 PM Open Now
View All Hours

292 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

Sort by
May 31, 2018

A/C & Suspension First off, these repairs were completed on a 2003 GMC Sierra 1500. The ac compressor had been replaced a couple months ago but, with the weather warmi More

by martin.l.akers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Shoemaker and Phil Crew
May 25, 2018

Oil change I think when you buy a vehicle from a dealership, you should not pay for labor in a oil change... just saying 😊 just pay for the supplies ( oil and f More

by lucienne013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Hembree, Cory Herrington
May 24, 2018

Great Service They are very polite and prompt. They are very helpful in all your needs. It's a really nice place to do business. We will be back soon for another More

by sugarmama66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy in service is my go to person. We like dealing with her, she knows what she's doing and she is very helpful and friendly.
May 28, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walt Massey Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2018

Service dept. willing to help. The service dept. was very willing to help me and saw that my problem was taken care of to my satisfaction as smooth and as quickly as possible. The More

by Tommy SS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davis, Cory Herrington
May 28, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walt Massey Chevrolet Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!

May 22, 2018

Always treated well Every time I’ve needed service on my vehicle everyone is always very kind I would recommend this company work was was completed as promised More

by patricia1965.pg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I wish I could remember names sorry
May 28, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Hi there, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2018

Wendy! Wendy is awesome. She always goes above and beyond to help you get in and out in a timely manner. We call her and she takes care of everything else. More

by kdueitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy shoemaker
May 25, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2018

Personal service Eric Newman , came and picked up my wifes car from work, serviced it and returned it to her. Thanks for making tIme to service my truck also. T More

by cccc_hilbun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Lofton , Donnie Miller, Becky Hembree, Dominick Michini
May 25, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walt Massey Chevrolet Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 10, 2018

Replace a battery! I stopped by for my car battery to be checked. I was told the car would be hooked up and checked. The battery was indeed in need of being replaced whi More

by thembree05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Herrington
May 28, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Walt Massey Chevrolet Buick GMC

May 09, 2018

great Everything taken care no problems, good visit with all came in contact, work was completed in a timely manner, answer all question I put forth. More

by gcameron47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Herrington
May 28, 2018 -

Walt Massey Chevrolet GMC Lucedale responded

Hello, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 09, 2018

Second service visit since purchasing New 2017 Equinox Serviced vehicle as stated service to be done. Very professional and courteous employees. When I picked up vehicle after lunch service employee explai More

by Happy Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : two young men met me in service area when I brought my 2017 Chevy..professional and courteous
...
29