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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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250 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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October 12, 2018
Best service advisor ever Wendy took excellent care of us and getting our car fixed and back in new condition. She always kept us informed of the progress. Can’t thank her enou Wendy took excellent care of us and getting our car fixed and back in new condition. She always kept us informed of the progress. Can’t thank her enough. She went above and beyond for us. More
by twclivewire
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker
October 10, 2018
Complete brake job Competent and courteous service. The quality was there as well. I’ve been pleased with my association with the dealership both in the purchase of a ne Competent and courteous service. The quality was there as well. I’ve been pleased with my association with the dealership both in the purchase of a new vehicle and with service. More
by wfoster1
Employees Worked With
Wendy Rhymes Shoemaker, Tera Dennis
October 09, 2018
Great Service! Excellent service, friendly staff (Wendy, Phil, and Eric (who wrote up ticket and first checked it out). Worked on the problem until resolved! (Cell Excellent service, friendly staff (Wendy, Phil, and Eric (who wrote up ticket and first checked it out). Worked on the problem until resolved! (Cell phone not interacting appropriately with car system.) More
by MRT
Employees Worked With
Phil, Wendy Rhymes Shoemaker, Eric Newman
October 09, 2018
Qiuck service Arrived appx 2 hours before my scheduled service and was brought to the back immediately. All personnel were friendly and helpful. It's how a dealer e Arrived appx 2 hours before my scheduled service and was brought to the back immediately. All personnel were friendly and helpful. It's how a dealer experience should be. More
by huey0
October 07, 2018
2014 TERRAIN KEPT STALLING OUT. 2014 TERRAIN KEPT STALLING OUT AT VARIOUS TIMES AND SITUATIONS. FIRST DIAGNOSIS SHOWED NO CODES BUT SECOND TRY SEEMS TO HAVE FOUND THE PROBLEM BUT WE 2014 TERRAIN KEPT STALLING OUT AT VARIOUS TIMES AND SITUATIONS. FIRST DIAGNOSIS SHOWED NO CODES BUT SECOND TRY SEEMS TO HAVE FOUND THE PROBLEM BUT WE HAVE NOT BEEN ABLE TO TEST IT, BUT I AM SURE THEY GOT SINCE ON THE SECOND TRY THE CAR READ CODES ABOUT A FAULTY SENSOR WHICH WAS REPLACED. More
by chrisgay
Employees Worked With
AMY - SHOP
October 05, 2018
First Service Fast, friendly, and always dependable which is why I continue to have my vehicles serviced here! I would definitely recommend trying them on your next Fast, friendly, and always dependable which is why I continue to have my vehicles serviced here! I would definitely recommend trying them on your next service date. More
by gregchildress78
Employees Worked With
Wendy Rhymes Shoemaker
October 04, 2018
The only place I’ll go for service on my car. They’re so friendly, caring, and fast. I love the environment and the employees. They actually show they care about you and your vehicle. They do such They’re so friendly, caring, and fast. I love the environment and the employees. They actually show they care about you and your vehicle. They do such a good job on my vehicle! I never have any problems! More
by jnjames098
Employees Worked With
Wendy Rhymes Shoemaker
October 03, 2018
Regular service maintenance I have always been greeted with a smile and registration is quick and courteous.. They even checked more than I expected. Would definitely refer to I have always been greeted with a smile and registration is quick and courteous.. They even checked more than I expected. Would definitely refer to family members and friends. More
by citronellerealty
Employees Worked With
Wendy Rhymes Shoemaker
October 02, 2018
Service Department I always take my traverse and GMC truck back to Walt Massey for service. They are very professional and a very nice group of people to work with. I I always take my traverse and GMC truck back to Walt Massey for service. They are very professional and a very nice group of people to work with. I make an appointment and deliver it and leave them. They do the work and call to tell me it is finished. No, hassle at all. I have been dealing with them since 2012 and will continue to do so. More
by hjvgolemon
Employees Worked With
Ryan in Service, Wendy Rhymes Shoemaker
September 28, 2018
Transmission shudder My 2017 Canyon developed the dreaded transmission shudder for the third time. Diagnosis indicated that the recently replaced torque converter was giv My 2017 Canyon developed the dreaded transmission shudder for the third time. Diagnosis indicated that the recently replaced torque converter was giving problems. Service replaced the unit with a replacement updated torque converter. More
by boogiesbuddy
Employees Worked With
Becky Hembree, Wendy Rhymes Shoemaker, Eric Newman
