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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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304 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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March 21, 2019
Ms. Wendy & Ms. Amy were Wonderful Came into town on our way to Disney with a shot transmission that had just been replaced. Ms. Amy and Wendy immediately got my car in to be checked ou Came into town on our way to Disney with a shot transmission that had just been replaced. Ms. Amy and Wendy immediately got my car in to be checked out, determined the problem, and worked with us to find a solution. Aside from the car help, they provided emotional support for what could have been a frustrating experience. It was as pleasant as it could be for such a situation. Ms. Wendy also arranged for a courier to drive us to Mobile to a rental car business. She went above and beyond to help us out that day, and we are eternally grateful. We will recommend this dealership to anyone! More
by laurenmississippi
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
March 20, 2019
Excellent service I dealt with Ms Amy today. She was very receptive to myself and my grandchild I had with me. Was very easy to get in and out. Ms Amy was very professi I dealt with Ms Amy today. She was very receptive to myself and my grandchild I had with me. Was very easy to get in and out. Ms Amy was very professional and courteous and took time to explain everything to me. More
by Nikki
Employees Worked With
Amy McClure
March 16, 2019
Satisfied Wonderful help and very knowledgable staff. Becky in sales and Bobby and Wendy in the service deptartment were extremely helpful and friendly. I Will Wonderful help and very knowledgable staff. Becky in sales and Bobby and Wendy in the service deptartment were extremely helpful and friendly. I Will return More
by Muffin
Employees Worked With
Becky Hembree, Wendy Rhymes Shoemaker, Bobby Howard
March 15, 2019
A good review Well it’s was a great day when she called me back and said I had a Warranty that would cover the parts that I needed changed. So with that being said Well it’s was a great day when she called me back and said I had a Warranty that would cover the parts that I needed changed. So with that being said I would give The service department a excellent review!!! They are Johnny on the spot to help each and every person the best that they can. I am me More
by bullman201078
Verified CustomerEmployees Worked With
Amy McClure
March 15, 2019
Warranty Work They could not have been any better. The awful service manager is gone and things are back to normal with a great service manager. The service advisor They could not have been any better. The awful service manager is gone and things are back to normal with a great service manager. The service advisors are great. The work was done by a wonderful technican that was so considerate. I rate them back at the top again. I have been doing business with them for over twenty five years. I have returned after they got their service department back in order. More
by Long term Customer
Employees Worked With
Mr Dennis - Super Technician, Brian Wittmayer, Eric Newman, Bobby Howard
March 15, 2019
Excellent Very happy with the service at Walt Massey. Wendy in service was fantastic. She went above and beyond to fix all issues. Thank you so much! Very happy with the service at Walt Massey. Wendy in service was fantastic. She went above and beyond to fix all issues. Thank you so much! More
by jmnobles78
Employees Worked With
Wendy Rhymes Shoemaker
March 01, 2019
Very fast and friendly service Very quick service and Mrs. Amy made sure I was taken care of and everyone was so friendly. I will be bringing all of my other vehicles here as well. Very quick service and Mrs. Amy made sure I was taken care of and everyone was so friendly. I will be bringing all of my other vehicles here as well. More
by lashea01
Employees Worked With
Amy McClure
February 27, 2019
Excellent service . Very courteous, respectful, and knowledgeable workers, whether on the phone or in person. Very easy to get appointment scheduled. Between schedul . Very courteous, respectful, and knowledgeable workers, whether on the phone or in person. Very easy to get appointment scheduled. Between scheduling the oil change and actual appointment, found out I needed a new battery. No problem; they were able to do both in the same visit. More
by JW
Employees Worked With
Amy McClure
February 27, 2019
Nothing short of the best automotive experience you can have Mrs.wendy is the best person to deal with . She ALWAYS puts your best interest at heart and is 100 percent accurate at what’s she is talking about ! Mrs.wendy is the best person to deal with . She ALWAYS puts your best interest at heart and is 100 percent accurate at what’s she is talking about ! I feel like my truck is in the best hands when I bring it in . Can’t forget mrs Amy! She is amazing too ,learning from the best ! I always know when I have a problem Walt Massey will be there waiting for me ! I won’t use anyone else! as long as those ladies and mr.tony are there I will continue to show up! More
by Mallory
Employees Worked With
Tony, Wendy Rhymes Shoemaker, Amy McClure
February 27, 2019
Service Vehicle Prompt, courteous service. Arrived early and was able to get my truck serviced earlier than expected. No complaints. Clean waiting area and great ser Prompt, courteous service. Arrived early and was able to get my truck serviced earlier than expected. No complaints. Clean waiting area and great service people I was able to get my appointment when I wanted. More
by Eddie
Employees Worked With
Amy McClure
