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Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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252 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
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November 26, 2018
Walt Massey Service Always A+ service from a friendly staff. Couldn’t ask for any better. I always give Wendy a call and I don’t have to worry about anything after that. Always A+ service from a friendly staff. Couldn’t ask for any better. I always give Wendy a call and I don’t have to worry about anything after that. More
by cmcmahan
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker
November 25, 2018
Awesome service Always courteous, friendly and helpful. Get the service work done quickly and answer any questions you may have. When we had to have a wheel replaced Always courteous, friendly and helpful. Get the service work done quickly and answer any questions you may have. When we had to have a wheel replaced due to junk in the highway destroying it, they ordered the parts needed and had us back in quickly to complete the repairs. Best dealership and staff we have ever dealt with! More
by Travelers2
Employees Worked With
Donnie Miller, Wendy Rhymes Shoemaker
November 22, 2018
Service Christy was very friendly and easy to work with . She answered all of our questions and was very knowledgeable. I would recommend her to all of my fri Christy was very friendly and easy to work with . She answered all of our questions and was very knowledgeable. I would recommend her to all of my friends . More
by Roger Smith
Employees Worked With
Christy Denney
November 21, 2018
Love Walt Massey!! I took my car in because the tire pressure light stayed on. They scheduled me to come in a few days later and were very cordial setting a time that wo I took my car in because the tire pressure light stayed on. They scheduled me to come in a few days later and were very cordial setting a time that would work for me. Everyone there is always so nice and considerate and knowledgeable. It makes it a pleasure to go there for service. Amy (at the service desk) is such a nice person. I also love the waiting area...it's clean, has magazines and a television. They also have drinks and popcorn. I appreciate all they do to make my visit a good one. More
by libbypeterzell
Employees Worked With
Amy McClure
November 20, 2018
Very fast I was able to get an appointment when i needed it. They were very pleasant and helpful. They were able to get us in and out very quickly. I was able to get an appointment when i needed it. They were very pleasant and helpful. They were able to get us in and out very quickly. More
by hannahlott
Employees Worked With
Wendy Rhymes Shoemaker, Eric Newman, Christy Denney, Amy McClure
November 17, 2018
We’re not very please with the service!! When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hangi When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hanging below the dash and is not put in its place. The air box was still in the back of the car when we got the car back and since we were still there we decided to trust you with an oil change and told the service department about the air box. Understandably, prior to the vehicle coming to you, the air box was taken off by another mechanic. The problem is that you chose not to put it on or inform us that it was not in place. The fact that you would allow a customer to leave in that condition is very disappointing. It is unprofessional and shows that you completely discard the safety of your customers once you’ve collected your money. There was also no power steering fluid and again, we were not informed. Which also means that during the oil change you failed to check the fluids like you’re suppose to, like you are paid to do. So to say the least we are displeased with the service you provided and will NOT refer you to anyone nor come back for your services. More
by knwebbd218
Employees Worked With
Other Employees :
Donnie Miller, Becky Hembree, Brian Wittmayer, Ricky Osborne, Cory Herrington, Dominick Michini, Elizabeth Loper, Brian Lewis
November 16, 2018
Service Amy went out of the way to help me with my car made sure it was completed in a timely manner and was so polite she is definitely a asset to your compa Amy went out of the way to help me with my car made sure it was completed in a timely manner and was so polite she is definitely a asset to your company some one who gives 100%%%.... More
by louan
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
November 12, 2018
Dead battery I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my ca I was about to leave work when my car wouldn’t start. I called Walt Massey and told them my problem and asked if they could send someone to jump my car off, which they did. After trying to get a battery and someone to put it in at a local parts store, I had to call Walt Massey again to ask if they could help with a battery and install it for me. They not only did that for me but one of their mechanics stayed after they were supposed to close to help me. I’m very grateful for that and happy with the service I receive from Walt Massey. More
by donnawttrs
Employees Worked With
Christy Denny and Bryan Rogers , Wendy Rhymes Shoemaker
November 11, 2018
Oil change tire rotation I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and I was in a hurry but really needed my car serviced and they were great to make me an appointment while waiting was on my way and were super quick and friendly as usual. More
by rolltide2900
Employees Worked With
Christy
November 08, 2018
Great service Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a dia Every time i go to walt Massey, the employees are friendly and the service is great. I have never waited over an hour each time i go. I went for a diagnostic test in hopes of fixing my trunk. Unfortunately, i was unable to get my trunk fix because i couldn't afford the service. One of the nice employees was willing to talk to her manager for a price override More
by jacmc
Employees Worked With
Other Employees :
Amy, Becky Hembree, Brian Wittmayer, Cory Herrington, Wendy Rhymes Shoemaker, Elizabeth Loper, Eric Newman, Brian Lewis
