Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
252 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
Sort by
December 20, 2018
Brakes and rotors Brought car in because of squeaking sound coming from front end. They checked it and found the brakes needed replacing and rotors needed to be turned. Brought car in because of squeaking sound coming from front end. They checked it and found the brakes needed replacing and rotors needed to be turned. More
by donnawttrs
Verified CustomerEmployees Worked With
Amy McClure
December 18, 2018
2918 Tahoe So nice to walk in and be greeted to the most help that Anyone could asked for Honestly Walt Massy is and always do my business with they make sure yo So nice to walk in and be greeted to the most help that Anyone could asked for Honestly Walt Massy is and always do my business with they make sure you are happy before you leave the Maintenance Department was very helpful nice to know good Dealer and good people are still here, I have bought my last 6 SUVS from them and will continue so head on over to see David Davies or Donnie Miller, and Ms.Shoemaker super friendly thanks,. Charlotte Ross More
by Sunshine59
Employees Worked With
Donnie Miller, David Davis, Wendy Rhymes Shoemaker, Eric Newman
December 17, 2018
The service is great, service reps are awesome! My onstar alerted Walt Massey dealership that my truck was due for a tune up. The service representative scheduled my appointment and had me out in a My onstar alerted Walt Massey dealership that my truck was due for a tune up. The service representative scheduled my appointment and had me out in a very timely manner. Very little wait. More
by Errlcooper
Employees Worked With
Wendy Rhymes Shoemaker, Eric Newman, Christy Denney, Amy McClure
December 12, 2018
Fast and friendly service. I would recommend Walt Massey for any service because they are fast and friendly. Amy McClure did a great job at handling my service appointment. I would recommend Walt Massey for any service because they are fast and friendly. Amy McClure did a great job at handling my service appointment. More
by Holder84
Employees Worked With
Amy McClure
December 11, 2018
great dealership I have bought vehicle from them for 20 years and they have taken good care of me. Service is great, and the people are very friendly. I have bought vehicle from them for 20 years and they have taken good care of me. Service is great, and the people are very friendly. More
by van
Employees Worked With
Ricky Osborne, Wendy Rhymes Shoemaker, Amy McClure
December 08, 2018
service It was a pleasure to deal with Amy McClure. She was professional, polite and made the experience enjoyable. You feel like family and treated that wa It was a pleasure to deal with Amy McClure. She was professional, polite and made the experience enjoyable. You feel like family and treated that way. More
by Sonnyboy12
Employees Worked With
Eric Newman, Amy McClure
December 02, 2018
Never going back. Unsatisfied with state of my vehicle upon Starting off, went 4 times to get my airbag recall done on my Pontiac solstice and was completely unsatisfied. First 3 times was a total waste of gas Starting off, went 4 times to get my airbag recall done on my Pontiac solstice and was completely unsatisfied. First 3 times was a total waste of gas and time because they’d call and say “we have your part" then after leaving it there and waiting a hour or two or three they’d tell me “well we didn’t have the part but we did an inspection and found that your vehicle needs it” like I didn’t already know that. When the vehicle finally was serviced they pushed my clean sweatshirt, and safety glasses I needed for college into the floor board, all my vents were shut except for the one beside the steering wheel near the door, plastic piece under my dash wasn’t properly installed I had to fix and somethings not right about what the paperwork says my mileage was upon return and what it actually was. While I waited 3 hours for them to finally do the recall I walked around the dealership and walked past the stall my car was in, and saw a large box on the convertible top which made me very uncomfortable but I kept my mouth shut. These “ase certified” technicians didn’t seem very professional. I’d leave 0 stars if possible and will definitely not be going back. I didn’t pay attention to names so if anyone actually reads this review that’s why none of the names were selected More
by PontiacSolstice
Employees Worked With
Wendy Rhymes Shoemaker, Eric Newman, Christy Denney, Amy McClure
November 27, 2018
Excellent My experience was excellent my service was completed in a timely manner. Everyone that I dealt with was very friendly an helpful. Facility is very nic My experience was excellent my service was completed in a timely manner. Everyone that I dealt with was very friendly an helpful. Facility is very nice and clean More
by BRANDONSULLIVAN1990
Employees Worked With
Amy McClure
November 27, 2018
Fast Service Amy was very helpful. I was in and out in a timely manner. My tires were rotated and the air pressure checked in each tire. My oil was changed. Very Amy was very helpful. I was in and out in a timely manner. My tires were rotated and the air pressure checked in each tire. My oil was changed. Very pleased with the service, More
by dyh
Employees Worked With
Amy McClure
November 27, 2018
Excellent, friendly service Amy is very helpful and friendly. Would highly recommend this dealership for service. All the employees are knowledgeable and helpful. Waiting area us Amy is very helpful and friendly. Would highly recommend this dealership for service. All the employees are knowledgeable and helpful. Waiting area us clean and comfortable. More
by SherryB
Employees Worked With
Christy Denney, Amy McClure
