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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.6
253 Reviews

253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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February 02, 2019

courteous I felt comfortable dealing with the service department. Very positive experience. All I needed was an oil change, but I felt like a valued customer. More

by jim.corley41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure of his name.
Feb 20, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We're looking forward to your next visit with us!

January 22, 2019

Oil change I've never had a problem with walt massey service. Especially when wendy is working she always takes care of my cars needs. Even when I'm in a rush th More

by jayray10110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Hembree, Wendy Rhymes Shoemaker, Christy Denney
Feb 06, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2019

Friendly and Efficient The staff at Walt Massey service department is always friendly and Courteous to me. We use them for all our vehicles needs. If you have not given them More

by melissabrockway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Newman
Jan 22, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2019

Regular maintenance service excellent service as always. Service began on time and was completed as scheduled. Family has purchased several vehicles from this dealership the last More

by lttaylor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Newman
Jan 22, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walt Massey Chevrolet Buick GMC. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 16, 2019

Good Experience. Took vehicle in for oil change, routine check, and tire rotation. Very professional attitude, very clean facility, and was done in a very timely manne More

by Jasoncin73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Newman
Jan 22, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Walt Massey Chevrolet Buick GMC

January 13, 2019

It was great! They helped me in every way possible and made it a great first experience will definitely be back to have my next service changed thanks. More

by morganallgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Jan 18, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walt Massey Chevrolet Buick GMC! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Walt Massey Chevrolet Buick GMC!

January 11, 2019

Awesome Wendy in the service department is ALWAYS helpful and KNOWS her stuff. She gets us in and out very fast and makes sure we’re taken care of. More

by Abennett16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Rhymes Shoemaker
Jan 18, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2019

Service From sales to service Walt Massey has taken care of my needs for over 15 years. Best prices,finding What I’m looking for at my price on my terms An s More

by prouse1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Hembree, Brian Wittmayer, Shemuel McCraney, Amy McClure
Jan 18, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 09, 2019

5 star Wendi does a wonderful jobs to make me and my wife happy she goes above and beyond that why I don’t mind driving an hour More

by oddball.bf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Davis, Wendy Rhymes Shoemaker, Shemuel McCraney
Jan 18, 2019 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2019

Check Engine Light on my Buick Encore The service department at Walt Massey in Lucedale if very friendly and they always try to complete repair in a timely matter. I highly recommend them More

by Darlene09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey McCardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Rhymes Shoemaker, Amy McClure
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