Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
253 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
Sort by
February 22, 2019
Outrageous price I have been using Walt Massey for servicing my 2015 Tahoe since I bought it new. The price has always been the same for oil change plus tire rotation. I have been using Walt Massey for servicing my 2015 Tahoe since I bought it new. The price has always been the same for oil change plus tire rotation. This time however the price was more. I am not not satisfied with the pricing. If this is the “new” price for these services, I will not be using Walt Massey in the future! More
by phil198031
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker
February 21, 2019
Very prompt service I took my lunch hour to have my vehicle serviced. It only took about 35 minutes for the service department to finish. It was a stress free experienc I took my lunch hour to have my vehicle serviced. It only took about 35 minutes for the service department to finish. It was a stress free experience. More
by dturner10
Employees Worked With
Wendy Rhymes Shoemaker
February 20, 2019
Awesome customer service by Amy My experience at Walt Massey was perfect. Amy assisted me and was extremely friendly and very efficient. She answered all my questions and made my vis My experience at Walt Massey was perfect. Amy assisted me and was extremely friendly and very efficient. She answered all my questions and made my visit very easy. I would recommend using Walt Massey but make sure to ask for Amy. More
by carr1593
Employees Worked With
Amy McClure
February 20, 2019
Great experience The service dept kept ( Amy ) kept me informed and updated and was very thorough with her service with me . Amy and Wendy both assisted during my chec The service dept kept ( Amy ) kept me informed and updated and was very thorough with her service with me . Amy and Wendy both assisted during my check out process and made it very easy for me to get in and out which is appreciated being a mom of 4 and always on the go . More
by cmitchell0524
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
February 20, 2019
Everyone very friendly I was promptly greeted, checked in, and told it would take 45 min. to an hour. I think it was actually 40 or 45 min. So far, everyone I have dealt wit I was promptly greeted, checked in, and told it would take 45 min. to an hour. I think it was actually 40 or 45 min. So far, everyone I have dealt with at Walt Massey has been very friendly and efficient. More
by G Nowell
Employees Worked With
Eric Newman, Amy McClure
February 20, 2019
Friendly Service Amy is always friendly as well as the other service greeters. I have always received quality work in my vehicles. The work has always been done in a t Amy is always friendly as well as the other service greeters. I have always received quality work in my vehicles. The work has always been done in a timely fashion. Good job! More
by melissabrockway
Employees Worked With
Amy McClure
February 20, 2019
Why I chose Walt Massey Automotive I purchase my vehicles from them and take them back for repairs and oil changes. They are vey experienced and knowledgeable. I had my GMC repaired at I purchase my vehicles from them and take them back for repairs and oil changes. They are vey experienced and knowledgeable. I had my GMC repaired at another dealership the repair lasted 2 weeks. Took it to them and they fixed the problem More
by mary123
February 16, 2019
Service Great job thanks for all you do to keep me going. The service people were on top of everything and the techs were very helpful on all area of the work Great job thanks for all you do to keep me going. The service people were on top of everything and the techs were very helpful on all area of the work completed More
by GMC1989
Employees Worked With
Bobby howard, Wendy Rhymes Shoemaker
February 15, 2019
Almost went to sleep I really like the location. It's on highway 63 and a stone through from highway 26. The wifi is good to have, you can watch YouTube while sipping on a I really like the location. It's on highway 63 and a stone through from highway 26. The wifi is good to have, you can watch YouTube while sipping on a cup of water. More
by dwigr7
Employees Worked With
Amy McClure
February 05, 2019
Excellent Service Walt Massey folks are always very professional and quick on servicing our car. They get us in and out and with a smile Thanks again! Walt Massey folks are always very professional and quick on servicing our car. They get us in and out and with a smile Thanks again! More
by FirstGMCTerrain
Employees Worked With
Cory Herrington, Wendy Rhymes Shoemaker
