1,903 Reviews of Walser Toyota - Service Center
Not happy with service. Bought a car from Walser recently and I am experiencing an issue with the vehicle and no one was helpful on finding the issue. Called twice and no on Bought a car from Walser recently and I am experiencing an issue with the vehicle and no one was helpful on finding the issue. Called twice and no one called me back. Would never buy a car or service my vehicle at any Walser location again. More
Service was fine but there was a small dent and chip above the driver side door handle that was NOT there before I dropped the car off. The car is practically brand new and now has this defect. I called above the driver side door handle that was NOT there before I dropped the car off. The car is practically brand new and now has this defect. I called and left a message about it the same evening (Saturday) and no one has responded or called me back (now Wednesday). Pretty disappointing since otherwise I’ve had a great experience with this dealership, this is my first new car purchase ever and it’s a big bummer. More
It is a really long drive for me to get my oil changed here, but I trust they will do a good job-so I make the effort. Brenden (I think that’s his name) was great to work with. When they forgot to wash m here, but I trust they will do a good job-so I make the effort. Brenden (I think that’s his name) was great to work with. When they forgot to wash my car as promised, he made sure it got done. I have a feeling that people are overwhelmed because they don’t seem to take the time to explain things like they used to. Thus the 4 stars. More
Everyone was very helpful. I was able to bring my car in the night before and they finished it that night even though my appointment was not until the morning. I was able to bring my car in the night before and they finished it that night even though my appointment was not until the morning. More
Tech personnel were courteous and professional. Waiting area was clean and comfortable. We have purchased 2 automobiles from this dealership and are in the market for another vehicle. Waiting area was clean and comfortable. We have purchased 2 automobiles from this dealership and are in the market for another vehicle. More