Walser Toyota - Service Center

Work was completed as promised at estimated cost. Inspection was videotaped and provided in a timely manner. Inspection was videotaped and provided in a timely manner. More

I'm rather dissatisfied with my recent experience here. While I brought my car in for an oil change, I had also scheduled a headlight replacement. However, upon check-in, I informed the customer service sp While I brought my car in for an oil change, I had also scheduled a headlight replacement. However, upon check-in, I informed the customer service specialist to disregard the headlight replacement as my headlight had stopped flickering and was functioning perfectly. Upon picking up my vehicle after the oil change, I was informed that my headlight was out again and that not only the bulb but the entire panel needed replacing. Additionally, my lower fog light ceased working during the appointment. The sudden occurrence of these issues feels suspicious and coincidental, given that everything was in working order prior to bringing my car to the dealership. Now, I'm left with multiple repairs that need immediate attention, which were not necessary before. More

Walser Toyota Service always does a great job addressing any concerns I might have about my vehicle and keeping me updated regarding the status of my vehicle and any additional costs for services that might any concerns I might have about my vehicle and keeping me updated regarding the status of my vehicle and any additional costs for services that might be needed or recommended. Staff explain things well and give me options to consider. More

First maintenance on my new hybrid Rav4. Walser was fast and efficient, everything went smoothly. Really liked the video. Walser was fast and efficient, everything went smoothly. Really liked the video. More

Always friendly, fast and great service. The staff is amazing. Clean l, in iting space The staff is amazing. Clean l, in iting space More

This was my first service with you and I thought it was excellent, thank you excellent, thank you More

Marc was kind and complete with service explanations. He sent me a photo of the specific leak concern. Thank you He sent me a photo of the specific leak concern. Thank you More

They try and up sell every time. Said I needed 4 new tires when they don’t even have 40,000 miles on them. They also wanted to charge 74 dollars for a cabin air filter, 15-20 dollar Said I needed 4 new tires when they don’t even have 40,000 miles on them. They also wanted to charge 74 dollars for a cabin air filter, 15-20 dollar part that takes less than 2 minutes to replace. More

Devin was great to work with and a great salesman. He was very knowledgeable and helpful with my purchase of the Audi! I will be receiving Devin and Walser Bloomington Toyota to my friends and family He was very knowledgeable and helpful with my purchase of the Audi! I will be receiving Devin and Walser Bloomington Toyota to my friends and family More

Very prompt and fast service. Everything was thoroughly explained. I also understand the routine maintenance needs of my vehicle looking ahead 20k miles. Prices were reasonable, a Everything was thoroughly explained. I also understand the routine maintenance needs of my vehicle looking ahead 20k miles. Prices were reasonable, and I wasn't oversold on anything. Always a pleasure. More