Walser Toyota - Service Center

Clear explanation of the check-up procedures with video explanations much appreciated. Also appreciate the accurate estimation of time required. explanations much appreciated. Also appreciate the accurate estimation of time required. More

I have been bringing my Prius to Walser ever since I moved here in 2011. They have good Service Advisors and Technicians. Work is always done correctly first time around. moved here in 2011. They have good Service Advisors and Technicians. Work is always done correctly first time around. More

Emily is extremely helpful when our cars are brought in to be serviced. She is a great asset for your organization. to be serviced. She is a great asset for your organization. More

The service was faster than expected. The department did a good job suggesting other recommended services and repairs. The department did a good job suggesting other recommended services and repairs. More

Excellent service. Frequent phone calls about the progress of the repair. I really appreciated the Lyft rides home. Frequent phone calls about the progress of the repair. I really appreciated the Lyft rides home. More

All staff at Walser Toyota are helpful, respectful, and suggest changes without pressuring their customers.. suggest changes without pressuring their customers.. More

Friendly and listened to our concerns Car done in timely manner Area to wait nice and clean manner Area to wait nice and clean More

Technician who checked me in was fabulous - straightforward about what needed to be done to assess or complete 3 tasks on my vehicle, efficient, respectful and soft spoken. Touched base with me straightforward about what needed to be done to assess or complete 3 tasks on my vehicle, efficient, respectful and soft spoken. Touched base with me in waiting room on what was identified and gave me information on the etiology. Car was done before estimated time and I was able to work on my laptop in the waiting area- even better. The employee who helped me this visit was the best I've had at Walser yet- he has the perfect demeanor for the job. Thanks! More

Had to wait extra 30mins due to agent’s ignorance on paper work. Pls do think about value of others time as well. paper work. Pls do think about value of others time as well. More

Great service, but still have a slight issue with my request. My accent light request was corrected, but one of the led light isn’t as bright. The tech maybe didn’t look at it closely when he reconnecte request. My accent light request was corrected, but one of the led light isn’t as bright. The tech maybe didn’t look at it closely when he reconnected the lights? I did call the service rep. Back to ask the question if he looked at it afterwards but not sure it was confirmed. I’ll maybe bring it back in to look at. More