Walser Toyota

The customer service received from Megan was outstanding. She took us to several dealerships and worked with us until we were in the right vehicle and made sure we were happy. She stayed with us through th She took us to several dealerships and worked with us until we were in the right vehicle and made sure we were happy. She stayed with us through the purchase process and the dealership made the purchase process easy and quick. More

I have bought 3 Sienna minivans and 3 Prius hybrids from Walser Toyota because I liked the treatment I got from the dealership. Pat Stanley knew a lot about competitive cars and we had nice conversations ab Walser Toyota because I liked the treatment I got from the dealership. Pat Stanley knew a lot about competitive cars and we had nice conversations about competitive cars before I pushased a car from him. The service department was very good also. I liked the free refreshments while I waited for my car to be serviced Kodo Kawamura More

This was the easiest car-buying process I have ever had. Megan and Mary worked to find me just the Scion I wanted, and I had the exact color and model in less than a week. They were helpful and informative, Megan and Mary worked to find me just the Scion I wanted, and I had the exact color and model in less than a week. They were helpful and informative, and even put up with my three noisy kids during the test-drives! The credit process was painless, and I drove away with my sparkling new car after less than 2 hours of paperwork. I love my Scion, and will now be able to get free carwashes, great service, and other perks. I would highly recommend seeking out Megan at Walser Toyots in Bloomington if you are in the market for a new car. Cannot say enough great things about the Scion XB too! More

I recently bought a brand-new Scion XB at Walser Toyota. I worked with Megan McDonough and she did a wonderful job helping me with the car, meeting all of my needs, and even dealing with the fact that I oft I worked with Megan McDonough and she did a wonderful job helping me with the car, meeting all of my needs, and even dealing with the fact that I often came with my three chidlren in tow. I am a single mom with a lot of complex life/financial issues now, and Megan was very understanding. She has helped me scheduel and reschedule service appointments, given my kids countless balloons, and been nothing but professional, upbeat and knowledgeable. I would recommend Walser, and Megan in particular, to anyone looking to buy a new car. Thanks for the great job! More

It was a great experience while buying new 2011 Rav4. Greg really helped us with all the questions and technicalities surrounding the vehicle. He pointed out so many important aspects of vehicle which wa Greg really helped us with all the questions and technicalities surrounding the vehicle. He pointed out so many important aspects of vehicle which was really tremendous!!! We got a great deal through him which really fit into our budget. I'll definitely recommend him and Walser Toyota to my friends and looking forward to see you guys in near future and hopefully buying another car from you. More

The reason why I rated Walser so high is because they earned the high rating. All of our questions were answered quickly and professionally. Our sales person, Megan, was very eager and willing to help. W earned the high rating. All of our questions were answered quickly and professionally. Our sales person, Megan, was very eager and willing to help. We felt that we were listened to and cared for. We would happily recommend Megan and Walser. More

The no hassle approach is nice, as I was not really pressured into a sale. Employees are nice when you get a hold of them. Several times I needed to speak with someone about my car, and wasted much tim pressured into a sale. Employees are nice when you get a hold of them. Several times I needed to speak with someone about my car, and wasted much time trying to call my salesperson, then calling and being transferred to 5 managers, none of whom would answer. I would get a return call about 5 hours later. Very frustrating. Brian in the shop was very helpful, as I had problems wig the car 10 minutes after taking it off the lot. Might go back. More

Me and my husband bought 2 vehicles from this dealership recently and had the best experience we've ever had. Our sales rep, Joel Bittner, was so helpful and geniunely took care of us throughout it all. I h recently and had the best experience we've ever had. Our sales rep, Joel Bittner, was so helpful and geniunely took care of us throughout it all. I highly recommend this dealership to anybody. More

I had a bad experiance with Walser dealer ships in the past. This trip on 10/30 changed my opinion of this family of dealerships. When I arrived Josh met my wife and I by the vehicle I wanted to look at. past. This trip on 10/30 changed my opinion of this family of dealerships. When I arrived Josh met my wife and I by the vehicle I wanted to look at. Josh very knowlegable of the products he was selling which impressed me. I liked the way he presented everything up front. The sales managers were also excellent. Josh and the dealership carried a very high level of energy which was exciting to see. From start to finish I can honestly say Josh did a great job and was very patient with us as well as the other 5 familys he was working with. The only downside to the whole process was the time it takes to purchase a vehicle. Plan on spending a few hours there as Saturdays are off the hook busy. Very pleasant experiance this trip! Rated A+ The first week went by and the van was in the shop the last 5 out of 7 days so far. My wife and I went in today and asked for either a refund or exchange. After walking the lot and found nothing to our liking in our price range the dealer knew we were ready to walk so he searched other dealer lots. HE got us the one I checked out a few days ago and got it within a matter of a few minutes. Given the hassle we went through bringing the car in every day for the past week they would even condsider any concession of off the replacement.( I wasn't even asking for much but somethhing. The CANNED phrase "our prices are set and we do not negotiate"was said by a couple of managers as well as the salesman. I even got screwed for the registration tax twice The business manager said this is a state paid fee and is not refundable. So exchanging the car costed me a $100. more than the upcharge. I feel I rated the dealer appropriately since the service department took care of us including paying for a rental all 5 days. I left several voicemail for the sales manager Scott and did no recieve a single call back. Tony the General manager did thank me for our business and keeping our and not making any scenes. More

Joe Bittner was friendly and helpful when I was looking for a new corolla. It was helpful to show me where I would come to get an oil change, since I was not familiar with the lay out of the facil for a new corolla. It was helpful to show me where I would come to get an oil change, since I was not familiar with the lay out of the facility. He was patient and flexible when helping me orient myself to the new car. He was customer service oriented which is a real asset if you want to do a great job at selling something and have future customers. If I knew someone who was looking for a new car, I would suggest they talk with him at Walser Toyota, as a first step, because he seemed knowledgeable and personable. More