Walser Toyota

This was a stress free purchase. My sales person was very amenable and helpful. He listened to what I wanted and made suggestins that turned out to be deciding factors. very amenable and helpful. He listened to what I wanted and made suggestins that turned out to be deciding factors. More

I had just learned, late on a Friday, that I had "drowned" my beloved Olds Intrigue which I had owned since 1999. My wife and I knew that we needed a car but unlike when her car "died" in December "drowned" my beloved Olds Intrigue which I had owned since 1999. My wife and I knew that we needed a car but unlike when her car "died" in December of 2010, I had not even thought about what Make, model or variety of car that I might want. In the rain at 4:30 we were driving and walking around the dealership lot looking at cars (since this was where my wife had purchased her Venza in December 2010) as she was trying to talk me into a Toyota. In the middle of the rainstorm who should appear but Bronwyn asking if she could help; saying it looked like we needed assistance. Over the next 2 hours we sat in cars (squeezed into some) drove cars, looked at various models colors and varieties, as Bronwyn put it, to get me into the right car for me. We must have been more than a little indecisive, but she never gave up on us. After a number of non hits, she relooked at the listing of available vechiles and said, you know there is a car that you might just fall in love with. At first she was unable to find it, but since it had just came in and she said it could probably be over in the other lot. We drove over and sure enough there it sat, still in the protective coverings used for transport. As my wife says, Bronwyn worked hard and found the perfect car for you. We went back to the dealership and even though it was late she was in no hurry to rush to the end. We then talked to John Hedstrom about the trade in value of my old car and the fact that it was at the walzer buick dealership up the road. After a long discussion John asked if I had talked to my insurance company yet, which I had not, not even thinking it would be a covered problem. We put a deposit down on the car and said we would come back the next (Sat) morning. When we did come in Sat, John had already been to the Buick Dealership and was able to drive the car to your dealership--only to take some "abuse" from some of the people out front when he drove in, telling him he needed a new car (it did sound that bad!!) He even had to drive it back to the Buick dealership to sit and wait for an insurance review during the next week. It only died once in the block drive but fortunately he was able to get it started again. He reafirmed my suspicion that he did not think we should drive it home. In short (although this is pretty long) we concluded our deal for the Camry SE and met with Mike Melchoir to complete all the paper work in a very efficient and professionally friendly manner. Our experience was a great one. My wife loves the lowest price up front sales and tells me often how I got the perfect car for me thanks to Bronwyn. I know they are both right, it just took me a while to adjust to the sudden demise of my hand picked baby. I guess it took another hand picked "new kid" to take it's place. Thanks to all of you. More

I was in the market specifically for a brand new 2011 Toyota Prius, my wife and I were indecisive regarding which color, most other dealers didn't have stock of any but here we were able to purchase one Toyota Prius, my wife and I were indecisive regarding which color, most other dealers didn't have stock of any but here we were able to purchase one that was on the lot (over the course of a couple days, mainly due to our indecisiveness). In looking around, Walser's list price was the lowest in the metro area. Oscar the sales person we worked with was professional and courteous going out of his way to make sure we were comfortable. Oscar over the period of 2 days followed up, returned my phone calls promptly and got the me answers I needed in a quickly. In working with Oscar I always felt like he was looking out for what was best for me and my family. More

Jim and I both were very happy with the service we got at Walser. I know if/when we buy another car we will go back and work with them again. Thank you. Marilyn and James Eidem Walser. I know if/when we buy another car we will go back and work with them again. Thank you. Marilyn and James Eidem More

I needed to find a newer vehicle to replace the older SUV I was currently driving.My mother had purchased her vehicle a few months before from John at Walser Toyota, so I thought I'd give Walser Toyota a try I was currently driving.My mother had purchased her vehicle a few months before from John at Walser Toyota, so I thought I'd give Walser Toyota a try. I was greeted the minute, I walked through the doors. Tim was very helpful in locating one that would meet my needs. John was very knowledgeable in explaining the warranty process. He assisted in determining the value of my trade in and helped close the deal. I was impressed with the professionalism displayed. Thank you for making the process nearly painless. I love my new vehicle! I would definitely recommend Walser Toyota. More

Receptionist was very welcoming and helpful! Katie did a great job finding the car we wanted, was very professional and knowledgable. Walser had a wonderful price and has an excellent rewards program. great job finding the car we wanted, was very professional and knowledgable. Walser had a wonderful price and has an excellent rewards program. More

Great dwalership. Enjoyed my vehicle shopping experience. However, I was pressured into purchasing a warranty for the car i bought. Overall, it was a good experience with this dealership. However, I was pressured into purchasing a warranty for the car i bought. Overall, it was a good experience with this dealership. More

Very good experience buying a new car. Very pleased with the car and the service I received at the dealership. I am also very pleased with the Walser Rewards program. the car and the service I received at the dealership. I am also very pleased with the Walser Rewards program. More

Spike is GROOVY!!!!!! We had a great expierence at Walser with Spike. The whole transaction went smoothly. We brought our 6 and 8 year old children with us and even though purchasing a new vehicle t Walser with Spike. The whole transaction went smoothly. We brought our 6 and 8 year old children with us and even though purchasing a new vehicle takes time Spike was very accomodating to our whole family. There was one point when the children were complaining of being hungry and Spike opened up his personal lunch and offered the kids a cheese stick. This was enough to tide them over until we could complete the transaction. I also had a pretty bad headache and asked if anyone had advil or asprin, again "Good ole' Spike" came through, he offered me some alkaselzer of his own. Spike has a great sence of humor and that made the whole Walser expierence very nice. The price was good to market value also. It was nice to have one price no haggling. Thanks Spike! And again you're Groovy!!!!! More

Saw a hard-to-find RAV-4 with a 3rd row on Autotrader.com available at Walser Toyota. My wife called Walser on a Monday morning and was connected with Katie. My wife was impressed with Katie's friendliness, available at Walser Toyota. My wife called Walser on a Monday morning and was connected with Katie. My wife was impressed with Katie's friendliness, knowledge and willingness to help us get that vehicle. Once we took the vehicle out, we knew it was right for us and Katie made the process smooooooooooth indeed. It only took a couple of hours but that Monday afternoon we took ownership of a very nice RAV-4. Everyone at Walser was courteous to my wife, mysef and our 2 kids. Neither my wife nor I had ever purchased a car from a dealer before, but the experience was exceptional and we'll recommend Katie and Walser down the road. More