Walser Toyota

This has been the nicest, easiest, most pleasant transaction we have ever had. Liz Sampair listened to what we wanted, and even though we were looking for a Nissan and not a Toyota (she works at Wal transaction we have ever had. Liz Sampair listened to what we wanted, and even though we were looking for a Nissan and not a Toyota (she works at Walser Toyota), it was no problem. Liz NEVER tried to sell us a Toyota. She listened intently and made sure that she was meeting our needs and wants. Any Walser salesperson can go to any other Walser location to find a vehicle. Liz gave us the option of meeting her in Bloomington and driving to Walser Nissan together or just meeting her in Burnsville. We opted to have her meet us in Burnsville at Walser Nissan. We drove several vehicles (Nissan Rogue and Murano). She spent all the time we needed and helped find the perfect vehicle (a burgundy Murano - Nissan calls the color Merlot). She explained the optional add-ons but did not pressure us to buy anything we might not want. Ryan in Burnsville permitted Liz to take the Murano to Bloomington to make completing the paperwork more convenient (we live close to the Bloomington store). Kyle in Bloomington again went over options for remote start, paint protection and extended warranty. He explained each option in detail and answered all our questions. Every person we dealt with, without exception, spent the time we wanted or needed in order to make a decision - with no hassle or pressure. Pat Stanley and Liz Sampair personally went out to prep the Murano (cleaned inside and out, touched up some paint dings). Pat even programmed all the radio presets for us (6 AM, 6 FM1 and 6 FM2). He has GREAT taste in radio. I've never dealth with such a laid-back, satisfaction-oriented sales team. We don't buy cars often and everyone truely only wanted us to be happy with whatever purchase we made, if we, in fact, made a purchase. I didn't think that this kind of car shopping was possible. We looked at vehicles at a couple of other dealers. It was the standard, high-pressure tactics that we have all come to hate when car shopping. I was really turned off and not looking forward to continuing our search. THANK YOU WALSER!! THANK YOU FOR CARING ABOUT THE CUSTOMER. THANK YOU FOR BEING THE KIND OF DEALERSHIP THAT MAKES CAR BUYING A PLEASURE. WE ARE VERY HAPPY!! I wouldn't hesitate to suggest Walser to anyone looking for a vehicle or to personally introduce them to Liz. THANK YOU FOR EVERYTHING!! More

Since I bought Toyota Camry here in 2007, I have experienced excellent service. then I bought new one again. I always feel kindness from their service, even I came from foreign country, and could no experienced excellent service. then I bought new one again. I always feel kindness from their service, even I came from foreign country, and could not speak English well. More

Hello, I think you may have my email mispelled but Hello, I think you may have my email mispelled but here goes anyway. I was in 7/30 to see the 2011 SCION xD after doing my research. I knew what I Hello, I think you may have my email mispelled but here goes anyway. I was in 7/30 to see the 2011 SCION xD after doing my research. I knew what I wanted and I was not pressured to deviate. Instead I only received great care and answers to my many questions. I was very happy with the readiness and prompt response I received. Bronwyn is great. Any and all questions were answered even if she had to get the answer. Both Chris's were good and honest. I really appriceated that. Honestly goes a very long way in establishing that relationship with the car owner and dealership. I must also add that the lack of hassle was GREAT! I remember as a child that pain and was not looking forward to it. This is my second vehicle and the fisrt that I have purchased completely on my own. Walser was a good experience and I will and have recommended you to others. I was informed but allowed to make my own decisions. Much apprecieated. Thank you to you all and good luck and enjoy the upcoming fall! Sincerly, Jennifer Emerson More

Bob was really groovy to work with. He was great at communicating with me and not leaving me hanging. The dealership is nice and clean. Finance department and Bob worked hard to get me into a vehicle communicating with me and not leaving me hanging. The dealership is nice and clean. Finance department and Bob worked hard to get me into a vehicle. I will definitely be back for my next car. Thanks so much. More

Katie was outstanding!!! She walked me through the entire process, prepared me for any good things or possible pitfalls and got me set up with Mary an absolutely wonderful finance person. I could not be more process, prepared me for any good things or possible pitfalls and got me set up with Mary an absolutely wonderful finance person. I could not be more pleased with my experience and would recommend this dealer, Katie and Mary to anyone. More

Everyone was very nice. They worked with me to make sure I got a good price on a car that was perfect for my needs. The car itself was in excellent condition. I got a good price on a car that was perfect for my needs. The car itself was in excellent condition. More

I enjoyed my experience at Walser. I was helped by Bob Spicher. I had no idea what I wanted or was looking for and He was able to find me something better than I thought I could get and perfectly within m Spicher. I had no idea what I wanted or was looking for and He was able to find me something better than I thought I could get and perfectly within my price range. Bob made the leasing experience fun, fast and exciting! More

Bronwyn was knowledgeable a bout the car I was interested in. She did a fine job explaining how Walser's pricing worked for both the car I was interested in and how my car would be evaluated for trade in. in. She did a fine job explaining how Walser's pricing worked for both the car I was interested in and how my car would be evaluated for trade in. She made me feel at ease and answered all of my questions. My only complaint was that the pricing was all determined by Walser and I had no idea to really know if I was getting the best possible price. While I like not having to haggle, I also need to be more comfortable that they've really accurately calculated their best prices, etc. While that works well for a brand new car where I can truly compare prices and trim packages, it is more an act of faith when dealing with used cars when there are more factors to consider such as miles, age, etc. I realize Bronwyn has no control over the pricing aspects--John, her team lead handled that. I have no complaints about Bronwyn and the help she provided me. Patrick Herson Minneapolis, MN More

My car buying experience at Walser Toyota was exceptional. Since it was my first time buying a car from a dealer I didn't really know what to expect. Nick was very helpful and patient with with m exceptional. Since it was my first time buying a car from a dealer I didn't really know what to expect. Nick was very helpful and patient with with me throughout the entire process. He made the whole thing easy and enjoyable. The next time someone is looking for a car I wouldn't hesitate to send them over to Walser Toyota and ask for Nick! More

I am very impressed with this dealership and Toyota cars. I have 5 kids and a Sienna Mini-Van and it is fabulous! I've always had Chrysler Town & Country's and they were always in the shop for something or I have 5 kids and a Sienna Mini-Van and it is fabulous! I've always had Chrysler Town & Country's and they were always in the shop for something or other breaking down. My 2005 Toyota, that I bought used, hasn't had one thing go wrong on it. It makes my life so much easier - I would highly recommend this dealership and Toyota! More