Walser Toyota

Excellent service Joel at Walsar Bloomington was just amazing. He understood the needs and was focused on getting our car quickly. He was very patient and smiling even Joel at Walsar Bloomington was just amazing. He understood the needs and was focused on getting our car quickly. He was very patient and smiling even at late in the evening. Manager Drew and Ben were friendly too. I'd recommend this Walsar to my friends. More

Excellent customer service! We helped our daughter lease a Rav 4 and Kela Smith was superb! We didn't know a lot about leasing and he walked us through everything. We feel that h We helped our daughter lease a Rav 4 and Kela Smith was superb! We didn't know a lot about leasing and he walked us through everything. We feel that he took the time and care to get us exactly what we wanted. We would recommend Kela Smith to anyone! More

ASK FOR TK First time car buyer. New or used ask for Tom Kennedy (TK) he knows what he's doing and is so patient. Explained everything I needed to know. Seriousl First time car buyer. New or used ask for Tom Kennedy (TK) he knows what he's doing and is so patient. Explained everything I needed to know. Seriously couldn't have asked for someone better More

Great custome servie I was in Walser about a week ago looking for used a Toyota to replace my 1990 Toyota. Drew Doorak helped with the process. I did purchase a 2015 use I was in Walser about a week ago looking for used a Toyota to replace my 1990 Toyota. Drew Doorak helped with the process. I did purchase a 2015 used Toyota Cordella but it was not a good fit for me. I brought it back to Walser and purchases a Pruis C and receive excellent customer service from Drew Doorak and Walser. I have had some questions about the Pruis C and Drew has been very helpful with answering my questions. I would recommend Walser and Drew for their excellent customet service, More

I love my Camry! Thank You Roger Gibson! My 2008 Toyota Camry was totaled. I spent a great deal of time on line shopping for a replacement,. I called Walser Toyota and Roger Gibson assisted My 2008 Toyota Camry was totaled. I spent a great deal of time on line shopping for a replacement,. I called Walser Toyota and Roger Gibson assisted me with a few over the phone questions which was very helpful on making my preliminary decisions. The check finally came from the insurance agency and I was ready to buy. I called Roger and he was waiting at Walser when I showed up (he was not scheduled). I had my mind made up on a Corolla and after test driving I decided I wanted another Camry - Roger helped me find the perfect Camry at a great price! Driving the Camry was like coming home! My new Camry was. 2012 with quite a few nice additions like the blue tooth cell phone connection. Roger showed me how to program the Camry and helped me through the loan and paperwork. He made it quick and easy! He arranged someone from Walser to pick me up at home so I could return my rental car. Two days later I ran into a programming issue and Roger though busy with a couple, found someone to assist with getting me set up. At every stage of my car buying with Walser Toyota in Bloomington- Roger Gibson made it a wonderful experience! More

Drew was exceptionally responsive to my service needs. This dealership is the best and most honest I have ever dealt with. I purchased a 2009 Toyota Camry Hybrid with 68.000 miles on it. In the first wee This dealership is the best and most honest I have ever dealt with. I purchased a 2009 Toyota Camry Hybrid with 68.000 miles on it. In the first week the ac went out and the car was pulling to the right when driving. I called the salesman I had worked with, Drew Doorak and told him what was going on. He said to bring it in at my convenience. This was a Tuesday and my only available day was Thursday that same week. He said no problem. I brought it in 10:00 am and by 2:00 pm they had fixed the ac (a pressure sensor replaced) and done the alignment. All at no charge. This is of course how things are supposed to work (or even better) but it is the first time I have actually had this experience with any dealership. More

Awesome experience with Luke My CRV was totaled so I had to find a vehicle quickly. I really enjoyed working with Luke Nelson. He was patient, accommodating and knowledgeable. My CRV was totaled so I had to find a vehicle quickly. I really enjoyed working with Luke Nelson. He was patient, accommodating and knowledgeable. More

A GREAT truck buying experience. A truly GREAT experience with our recent 2016 Tundra purchase. Sam Coler provide top notch customer service. We will make Sam at Walser in Bloomingt A truly GREAT experience with our recent 2016 Tundra purchase. Sam Coler provide top notch customer service. We will make Sam at Walser in Bloomington our first stop in all our future car buying activities. More

Great Experience My wife and I purchased our 2011 Toyota Camry through this dealership, and I can say that I am definitely glad we did! The whole process was smooth a My wife and I purchased our 2011 Toyota Camry through this dealership, and I can say that I am definitely glad we did! The whole process was smooth and easy. Walser Toyota definitely does not fit the mold of a traditional car dealership. We felt that we got a great deal. I have had my car in for routine service, and can say that the excellence continues. I worked with Vinny and Greg Davis, and will definitely head back and work with them in the future. More

Dishonest Practices in the Service Center This dealership is run by a bunch of CROOKS. I would not recommend bringing your car here for recalls, service bulletins, or any other maintenance. Th This dealership is run by a bunch of CROOKS. I would not recommend bringing your car here for recalls, service bulletins, or any other maintenance. This is your typical service center that takes advantage of people (especially women) who are uneducated about cars. First there was the runaround to even get my oil consumption test done. The first appointment I had, I left the dealership with NO instructions and not even a receipt. My receipt was later mailed to me with NO information on it pertaining to the oil consumption test they were running. When I came back past the 1100 mileage, they tried to pin the miscommunication on me but I had documentation to prove that I was not properly informed. They didn't even have the information on the service bulletin/recall issue when I came in the first time. They cheated me on my oil consumption test when we finally got to completing it. They outright lied and told me that my car "passed" the test. I did not witness the oil levels before they sealed them during Phase 1 of the test (I would recommend doing this). I did not witness them checking the dipstick during Phase 2 of the test (I would recommend doing this as well). If I had done so, I'm sure I would have seen that they overfilled my engine with the motor oil so that the test would pass. They were extremely vague in answering the questions I had and told me that it's "normal" to have to put a quart of oil in my car between oil changes. I also had an issue with my breaks while I was there. I contacted corporate and that was a complete circus. In the end, they wanted to "make it up to me" by changing my breaks and servicing my rotors for free. They did that to try and shut me up so that they wouldn't have to deal with the oil consumption issue. They figured I'd be happy and continue getting my car serviced there because they "made it up to me" when in reality, they did that so that I wouldn't press the oil consumption issue which would cost there dealership a lot of time to fix (supposedly a month). More