Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Warning: DO NOT PURCHASE FROM THEM! I promise I usually do not like to write bad reviews even when I do have an poor experience, so this is the first. If you do purchase from Walser Toyo I promise I usually do not like to write bad reviews even when I do have an poor experience, so this is the first. If you do purchase from Walser Toyota, you will want to avoid the two salesmen, Ian Kauffman and Antonio Zepeda, who will pretend that they are sending a contract over and sell the vehicle right underneath you without any notice from either one of them. I assume the owner doesn't practice his business this way and just has two very inexperienced xxxxxxxx working for him. Trust me I understand trying to make a sale, which I was 100% in on to the point they were sending me emails that stated "Congratulations on your new truck" and "How do you like your new truck". That shouldn't be happening if you plan to see the truck to someone else or at least give me a heads up that you have another interested buyer. It's plain disrespectful. If there was a zero star option, I would choose that but unfortunately there is not. To all future purchasers, BEWARE!!! More
Great Teamwork Great teamwork by Kela Smith and John Diffley. John really got to know us on a personal level and was real down to earth. Like a good friend should be Great teamwork by Kela Smith and John Diffley. John really got to know us on a personal level and was real down to earth. Like a good friend should be he helped us make the right choice for us. We walked out of there with a great RAV4. Much appreciated guys. Wish I could leave some emojis. More
Help with setting up Blue Tooth I had an exceptionally positive customer service experience at Bloomington Walser Toyota on August 2, 2019. We bought our RAV4 in March 2019 and I wai I had an exceptionally positive customer service experience at Bloomington Walser Toyota on August 2, 2019. We bought our RAV4 in March 2019 and I waited until the last minute to figure out how to use my phone hands free. When I came to your store I expected a long wait but an intern at your store, Gabe, immediately offered to help me and patiently and thoroughly explained how to use the technology that was new to me. He connected my two phones to the car and made sure all my questions were answered and that I felt confident in using my phone hands free. I have been successfully using Blue Tooth ever since! Christine More
Great place to buy a car! Alana Berg was excellent at explaining everything about the cars we test drove as well the process for buying. She was very knowledgeable and kind. Alana Berg was excellent at explaining everything about the cars we test drove as well the process for buying. She was very knowledgeable and kind. More
Josh Pronschinske made this transaction the best I've had. I was in a bind with a purchase of a used but very good Highlander. I had purchased it in Kansas when I broke down on our way from AZ to MN for the Ho I was in a bind with a purchase of a used but very good Highlander. I had purchased it in Kansas when I broke down on our way from AZ to MN for the Holidays. We wanted to trade that vehicle for one that better suited us. Josh took hold of the situation and in matter of 4-5 days he worked a deal for me to trade the used car for a new one that is exactly what we need. His availability, enthusiasm and knowledge of the process made it effortless. He went above and beyond in his care for us as we made this hasty and necessary trade. He is like a new friend and I expect to rely on him as we become accustomed to our new vehicle. I will recommend him to anyone seeking a vehicle. More
Excellent experience buying a used vehicle from Walser I purchased a used 2007 Cadillac Dts from Walser Toyota and the entire experience was wonderful. It took longer due to finding the correct financing I purchased a used 2007 Cadillac Dts from Walser Toyota and the entire experience was wonderful. It took longer due to finding the correct financing package for me but the salesman Austin was great and the sales manager was very real and fair in his appraisal of my trade. The car I purchased has proven to be just great in every respect and the dealership did their best the make me happy and complete the sale. I would strongly recommend this dealership. More
David was excellent I did not have any idea where to go when my car broke down. I was lucky that David was there to help me figure out what car worked for my budget and g I did not have any idea where to go when my car broke down. I was lucky that David was there to help me figure out what car worked for my budget and getting a excellent car at a reasonable price. Very friendly and educational! More
Didn’t get what was promised I’ve visited this service center 4 times for my Toyota Care program. At my last visit I learned staff had not checked out my fog lights as had learned I’ve visited this service center 4 times for my Toyota Care program. At my last visit I learned staff had not checked out my fog lights as had learned they weren’t plugged in! But I was assured “everything” met quality standards Yesterday I learned the cabin filter (supposedly changed in July 2018) was torn, full of dust, and moldy! Current mechanic says couldn’t have gotten that bad in 3 mo. Also learned my wheels hadn’t been aligned when car was new causing expedited wear. They are now bald with wires coming through after only 29,000 miles. They would have been under warranty had the service center been truthful about the wear when I specifically asked about it in July. I was told they were fine and just starting to wear. Either untrue or really cheap tires installed at factory! So I now need to replace all filters plus 4 tires less than 5,000 mi after last “service”! Any wonder I doubt these things were ever done under Toyota Care??? More
Misleading information and unprofessional staff and managers This is the worst dealership in the country. Don't believe the 5 Start reviews, they are fake. I had such a horrible experience at this dealership. Ho This is the worst dealership in the country. Don't believe the 5 Start reviews, they are fake. I had such a horrible experience at this dealership. Horribly managed, no one knows what's going on. They recruit the most rude people and every time I call I get a different answer to the same question. They refused to give the phone number to Walser Corp to let them know about my experience. Stay away from this dealership! More
Karl Berggreen Salesman Karl Berggreen impressed my husband and I with his knowledge, professionalism and honesty. He happily answered our questions and made us feel Salesman Karl Berggreen impressed my husband and I with his knowledge, professionalism and honesty. He happily answered our questions and made us feel like we were his number one customers of the day. We highly recommend him ~ Andy and Bethany Anderson More