Walser Subaru - Service Center

I was surprised that my pre-purchase inspection was the same review I normally get when I do an oil change. When I called for the appointment, Leslie quoted me $130, and 2 hours of wait time. You charged m same review I normally get when I do an oil change. When I called for the appointment, Leslie quoted me $130, and 2 hours of wait time. You charged me $150 and only worked on the car 1 hour. So I am wondering if I got what I paid for. Also, within 20 minutes of enrolling the vehicle in my list of vehicles - even though I didn't own it - I was approached by Ava from Subaru Loyalty. She impressed upon me that she could pay $7,500 for my used vehicle and I could move up to a more recent model. I asked her tongue in cheek if she thought that if I purchased the vehicle in the next few days for $12,000 and then sold it to her for $7,500, if that was going work out in my favor. She didn't get the joke. More

I love my service team at Walser. PJ has been helping me keep my car in top shop for 10 years while also helping me stay on a service “budget” by prioritizing which repairs need to be PJ has been helping me keep my car in top shop for 10 years while also helping me stay on a service “budget” by prioritizing which repairs need to be done. The service team will be the reason that I purchase from Walser when the time comes. More

Absolutely amazing! Very very well treated! My service agent couldn't have been nicer! Will be back. Very very well treated! My service agent couldn't have been nicer! Will be back. More

Service performed on schedule and in a timely manner. Friendly and professional staff and service personnel. Friendly and professional staff and service personnel. More

JP has wonderful customer service with his attention to detail and his professionalism! He kept me updated in the progress of my repair! detail and his professionalism! He kept me updated in the progress of my repair! More

Very friendly, great service. Much shorter time than they had estimated. I like the video being sent to see what they see without having to be on the work floor. Much shorter time than they had estimated. I like the video being sent to see what they see without having to be on the work floor. More

On time when I arrived, all questions I had were answered and vehicle returned, washed, when promised. Juan was so information land great to work with. and vehicle returned, washed, when promised. Juan was so information land great to work with. More

Very friendly and courteous. . Washing the car was a bonus , and getting the car back to me in an expedient time was Very helpful to myself and my family . I love Suburu ! And . Washing the car was a bonus , and getting the car back to me in an expedient time was Very helpful to myself and my family . I love Suburu ! And I love my Suburu . Thank you for making my day a great one! More

Good service. Video helpful. Staff friendly. Service quick on time, I can highly recommend the dealer. Video helpful. Staff friendly. Service quick on time, I can highly recommend the dealer. More

I can’t praise my Service Advisor, J P Moua, enough. He gives me good practical advice about my Outback. If he doesn’t know the answer to my question (ie. Is it safe to update my infotainment screen He gives me good practical advice about my Outback. If he doesn’t know the answer to my question (ie. Is it safe to update my infotainment screen from my home Wi-Fi?), he takes the time to find out from one of your technicians. More