575 Reviews of Walser Subaru - Service Center
Second time in two weeks, with a different person in charge and the service was at the same level of courtesy and professionalism. In truth, have absolutely no complaints and no suggestions to make. The charge and the service was at the same level of courtesy and professionalism. In truth, have absolutely no complaints and no suggestions to make. The whole experience was fast, efficient and pleasant. More
I brought my vehicle in after 3 days because my headlight went out. I had noticed a creaking sound 2 days after purchasing the vehicle and just asked if they could check the breaks considering I had not had went out. I had noticed a creaking sound 2 days after purchasing the vehicle and just asked if they could check the breaks considering I had not had the vehicle for more than a week. They said the breaks were fine and I trusted them originally. After 2 more weeks the creaking continued so I had my own mechanic inspect the vehicle. He found that the front rotors and break pads needed to be replaced with one of the rotors being terribly damaged. Then the other headlight went out. Highly doubt they fully inspect the vehicle considering I was lied to about the breaks. When I called to speak to a manager to get it fixed I was put on hold all three time for more than 2 hours. I didn’t get help until I called back. When they replaced the breaks I had an appointment set for 11… I waited 6 hours before they finished my car and was late to work. Terrible dealership. More
Your employee was really nice. He recommended 100K maintenance, and found out that part of it had been done. He helped me to save some money. I really appreciate that. He recommended 100K maintenance, and found out that part of it had been done. He helped me to save some money. I really appreciate that. More