Walser Subaru

My review isn't for a specific visit, but more for several visits over a 2 year period. Walser Subaru has always been able to get me in and out quickly for maintenance. The facility is very clean an several visits over a 2 year period. Walser Subaru has always been able to get me in and out quickly for maintenance. The facility is very clean and the service staff are solid. I initially started doing my maintenance there as they were significantly (20-30%) LESS than my previous servicing dealer (Bloomington Subaru). Will definitely keep using them for service in the future, and give them first shot when I buy a new Outback. PS-As a sidenote, this is my third Subaru, with around 200,000 cumulative miles. Have never done anything more than scheduled maintenance and wear and tear over the years. More

We visited many Subaru dealerships when I totaled my 2006 Outback which was originally purchased at the Bloomington, MN dealership. They were nice and close to my husbands work location but when we visited Outback which was originally purchased at the Bloomington, MN dealership. They were nice and close to my husbands work location but when we visited the Burnsville, MN dealership I felt as though we were truly important to them and they were focused on us and just Subaru's where the Bloomington, MN dealership was broken into USED, NEW, Acura's, Subaru's; in other words too much going on. Burnsville has that "it" factor that draws you in and keeps you forever!! Don't know all the staff but whenever I arrive for my oil changes etc. it is great to staff familiar staff still employed. Great vehicles; when in my accident the car did all that it is supposed to so my son and I walked away after being T-boned by a semi-truck. Great commercials, love the entire philosophy of your organization and your cars. Thanks. More

This was an excellent crew with whom to work. Friendly, pleasant and a joy. I would recommend them without any hesitation. There were absolutely no negatives to report. pleasant and a joy. I would recommend them without any hesitation. There were absolutely no negatives to report. More

This was by far the easiest, most comfortable car buying experience we've ever had! The sales staff was very attentive and informative without ever seeming pushy. The building was clean and inviting, and experience we've ever had! The sales staff was very attentive and informative without ever seeming pushy. The building was clean and inviting, and everyone was very professional. We felt so comfortable with them that we actually had them ship a car in another color from a different dealer so that we could buy it at Walser, rather than going elsewhere. We also received a very fair trade-in value for my old, used Subaru that I was a little sad to let go! I have no hesitation about going there for service or other purchases in the future. More

I have been very impressed with the overall customer service at Walser Subaru. I very much appreciated the straight-forward information and I never felt like I was being pitched to or being pressured i service at Walser Subaru. I very much appreciated the straight-forward information and I never felt like I was being pitched to or being pressured into buying a vehicle that didn't suit my needs. More

I have always been treated with respect and dignity in this dealership. Each time that I have been in to shop for a vehicle, have my Subaru serviced, or other reason, the service has been fantastic. They this dealership. Each time that I have been in to shop for a vehicle, have my Subaru serviced, or other reason, the service has been fantastic. They go the extra mile and greet you with a smile. Definitely recommend them for purchasing a vehicle and having service work performed. Michael Masters is the person I have dealt with the most, and he has always been incredibly helpful. More

We recently purchased an Outback from Walser. We worked with Maggie Jackson. Maggie was very helpful, knowledgeable, and extremely easy to work with. And she was supported by a terrific team at Walser. Tog with Maggie Jackson. Maggie was very helpful, knowledgeable, and extremely easy to work with. And she was supported by a terrific team at Walser. Together they worked to make certain that we were offered a deal that made us happy. In addition, the showroom is clean and bright, creating a very pleasant environment. And it did not hurt that our new Outback is a tremendous vehicle. Thank you, Maggie. And thank you, Walser. More

From the minute we walked in we were greeted with a friendly smile and the salesman took time to get to know us and what we were looking for. He showed us what they had to offer according to what we w friendly smile and the salesman took time to get to know us and what we were looking for. He showed us what they had to offer according to what we wanted and let us make the decision on what cars we wanted to test drive - he didn't try to persuade us in any way. Very knowledgable and patient which made the experience much more tolerable. We drove almost 3 hours to look at Subaru's and it turned out to be a very enjoyable and productive time as we drove our Subaru purchase home that day. Special thanks to Mark Frost at Walsar - Great Job! We will be back when we are ready for the next Subaru purchase. More

Great low pressure staff that were very knowledgeable. I really appreciated their willingness to work with me on my terms in a low pressure environment. Maggie was awesome and the follow up service I've I really appreciated their willingness to work with me on my terms in a low pressure environment. Maggie was awesome and the follow up service I've received has been great as well. I came in prepared to shop several dealerships and already had a good idea of what I wanted in terms of my vehicle so working with such great staff right away sealed the deal. I'm happy with both my purchase and experience. More

Just bought my second Subaru from Walser Subaru. I love the experienced sales and service staff. They have always been very accommodating and extremely patient with any questions or concerns I have had. I the experienced sales and service staff. They have always been very accommodating and extremely patient with any questions or concerns I have had. I have used Walser service exclusively for the past 5 years and have always been given ample information regarding any maintenance or repairs needed! More