Walser Subaru
Burnsville, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Text and phone interaction with Brandon was great. Clear, timely, responsive. The video review with the tech to show the conditions was great, adds credibility to the overall service process Clear, timely, responsive. The video review with the tech to show the conditions was great, adds credibility to the overall service process More
Everything up to and including delivery was exceptional. My Subrau Starlink still does not function on my iPhone and I have not received a promised call from a technician. My Subrau Starlink still does not function on my iPhone and I have not received a promised call from a technician. More
It must have been a bad day. After driving my car into the the shop, I waited five minutes to be greeted. People standing or sitting. I had no idea their function but they just s After driving my car into the the shop, I waited five minutes to be greeted. People standing or sitting. I had no idea their function but they just stared at me. It isn't that it was bad service it was just that it wasn't very professional like other dealerships I have dealt with More
Service department is under staffed. Wait times are lengthy due to amount of work required by each tech. A simple oil change and safety inspection takes over an hour and 15 minutes due Wait times are lengthy due to amount of work required by each tech. A simple oil change and safety inspection takes over an hour and 15 minutes due tech paperwork. Toyota has a much better system, check it out. More
Very thorough in explanation of findings and very helpful with understanding the distance between where I live and the dealership when parts needed to be ordered. with understanding the distance between where I live and the dealership when parts needed to be ordered. More
Always excellent service ,quick and efficient. They did a service and a warranty repair all in the same day. Service loaners are awesome, since we are in a rural area. They did a service and a warranty repair all in the same day. Service loaners are awesome, since we are in a rural area. More
Excellent service center. Quick diagnosis, excellent communication and follow-up. Highly recommend Walser Surbaru for purchasing or services a vehicle Quick diagnosis, excellent communication and follow-up. Highly recommend Walser Surbaru for purchasing or services a vehicle More
I brought the care in for an oil change and inspection. The quality of the service was great. The service representative (Jean) explained what needed servicing and showed me the failing part. The service t The quality of the service was great. The service representative (Jean) explained what needed servicing and showed me the failing part. The service took longer than expected, about 2 hours versus an original estimate of an hour. More



