Walser Subaru

JP and Walser Subaru do a great job keeping my cars maintained and diagnosing and resolving any issues as they arise maintained and diagnosing and resolving any issues as they arise More

The cost of service here has drastically increased and when I have concerns I feel like they do not take them seriously when I have concerns I feel like they do not take them seriously More

Prompt and skilled service with clean and well maintained center. Complete explanation of work done and next service due center. Complete explanation of work done and next service due More

Tim Saxon was very professional, helpful, and transparent. The service was excellent and I felt very satisfied with the interactions I had. transparent. The service was excellent and I felt very satisfied with the interactions I had. More

I waited 2 hours and 20 minutes for them to tell me that my Forrester needed to be serviced for my AC but they couldn't fix it due to their systems being down. They had told me previously that their systems my Forrester needed to be serviced for my AC but they couldn't fix it due to their systems being down. They had told me previously that their systems were down and they could diagnose my Forrester but would not be able to fix it at this time. Apparently, it takes nearly two and a half just to diagnose a problem? That was on a Thursday. It is currently Tuesday and no one has called me to reschedule my appointment to get my AC fixed. More

Thank you for requesting feedback. I feel that at Subaru. I'm always treated with very good customer service. Neil was awesome!!! When my car was completed, a nice gentleman came to ge I feel that at Subaru. I'm always treated with very good customer service. Neil was awesome!!! When my car was completed, a nice gentleman came to get me in the showroom. Brought me out to my car that he backed out of the shop for me, a nice gesture for sure. I love that there are great beverages in the showroom, an added touch would be to have a bottle of water placed in each car for the customer. Everyone always needs water and having one already in the car would be great customer service! More

My problems have nothing to do with the staff I didn't receive a complete copy of the invoice due to computers being down. I expected that it would be e-mailed to me, however, I have not seen anything ye receive a complete copy of the invoice due to computers being down. I expected that it would be e-mailed to me, however, I have not seen anything yet. JP was his usual charming wonderful self. I enjoy you folks and the service I get so it is well worth the trip from Minnetonka. I really do need a copy of the work done and invoice. Thanks ever so much. More

The dealership didn't feel like most do when walking in. Interactions felt more genuine than any other dealership I've been to previously. I will definitely be buying my next vehicle here as well as recomme Interactions felt more genuine than any other dealership I've been to previously. I will definitely be buying my next vehicle here as well as recommending others to buy from here as well. More

I really liked the woman who helped me. She was knowledgeable and extremely helpful. The work is also fast and well executed. She was knowledgeable and extremely helpful. The work is also fast and well executed. More

The “system” was down that afternoon staff made sure I was out in 59 minutes. was out in 59 minutes. More