Walser Subaru

On line appointment works great. Service personnel are always friendly, attentive and helpful. They are knowledgeable about your model and provide good guidance. The checklist is a g Service personnel are always friendly, attentive and helpful. They are knowledgeable about your model and provide good guidance. The checklist is a great alignment process upon completion of the service. It’s a good record for tracking wear and potential service needs. I won’t take my Subaru anywhere else. More

The service experience was solid. However, I've recently come from Walser Honda and their video and review of the report was a little more thorough. I like knowing what is coming u However, I've recently come from Walser Honda and their video and review of the report was a little more thorough. I like knowing what is coming up for maintenance so I can budget ahead. I also think their report was in color so easier to see which things are currently in the yellow zone. At Subaru, they just said everything looked good and sent me on my way, so just a little more review time and this will be a five star next time. More

I worked only with the service department for this visit. They very professional, courteous, and efficient -- without being at all rude. The text reminders (confirming the visit) were greatly appreciated. Th They very professional, courteous, and efficient -- without being at all rude. The text reminders (confirming the visit) were greatly appreciated. The video outlining the problem needing repair was enlightening, and even if I didn't understand all of it, clearly the mechanic did! The wait time was no longer than anticipated, and when it became obvious that a loaner car would be required that was arranged for quickly and with flexibility on the return. More

The car-buying process was easy and straightforward. Information was given in an understandable way, and, if I had questions, I was given further explanation. All staff I came in contact with, especia Information was given in an understandable way, and, if I had questions, I was given further explanation. All staff I came in contact with, especially the sales person I worked with, were knowledgeable, personable, and patient. More

Dealership always very attentive and courteous. Salesman allowed me space and time to drive and play with the console. That allowed me to feel comfortable moving forward. Salesman went to another l Salesman allowed me space and time to drive and play with the console. That allowed me to feel comfortable moving forward. Salesman went to another location and brought back the color I wanted. More

This is the first dealership I trust to service my vehicle. Been there since I bought the car, and they understand what my concerns are and always do a great job. They don't try to upsell me, and us vehicle. Been there since I bought the car, and they understand what my concerns are and always do a great job. They don't try to upsell me, and use parts I specify at all times (I do some tribology for aerospace, so understand oils more than most) More

This was a wonderful experience! With Britney’s help I was able to find my perfect car! She delt with all my questions and explained things in ways I could easily understand which wa With Britney’s help I was able to find my perfect car! She delt with all my questions and explained things in ways I could easily understand which was extremely helpful! I would definitely recommend going to Walser Subaru in Burnsville if you are looking for a new car and need everything explained! More

We are very satisfied with the car; pleased with the mileage it delivers and the handling and utility of the vehicle. Service from the dealership is the best, including the car wash. mileage it delivers and the handling and utility of the vehicle. Service from the dealership is the best, including the car wash. More

The entire service experience was very efficient. It is clear that this dealership is focused on customer relationships as it was "white glove" from beginning to end. While I was waiting for my fir It is clear that this dealership is focused on customer relationships as it was "white glove" from beginning to end. While I was waiting for my first oil change, I took advantage of the Encore program to learn more about my new Forester. Calvin was very patient and informative in answering my numerous questions regarding how to get the most out of the technologies in the 2025 Forester. I would recommend this service to all new Subaru owners as well as to those who have owned more than one Subaru (like me). I learned a lot! More

James Montgomery, was my sales specialist and he was fantastic to work with! He listened well to what I communicated in terms of what I was looking for in a vehicle. Once I selected the car I wanted to fantastic to work with! He listened well to what I communicated in terms of what I was looking for in a vehicle. Once I selected the car I wanted to buy, James was great with explaining everything, he treated me with respect and made sure the vehicle I selected was going to meet the needs that I had expressed when I first started the shopping process. From beginning to end, I was pleased with the service and attention that I received! More