Walser Subaru St. Paul - Service Center

Thank you for taking the time to care for the patrons that bring their cars to you. We have been so completely satisfied with your dealership. You listen to what is asked of you and you complete repair that bring their cars to you. We have been so completely satisfied with your dealership. You listen to what is asked of you and you complete repairs promptly. Thank you also for keeping us in the loop of the progress being made on the repairs. Communication is EVERYTHING!!! Great job, Walser Subaru!!! And thank you again! We'll be back! More

The dealership was extremely fast on a relatively complex replacement, this combined with a comfortable waiting areas lead to a great experience. replacement, this combined with a comfortable waiting areas lead to a great experience. More

Walser service delivered what they promised in quality and timeliness. Comfortable wait area is a bonus. and timeliness. Comfortable wait area is a bonus. More

On time and very thorough. Love the video of the vehicle with the explanations. Thank you. Love the video of the vehicle with the explanations. Thank you. More

The service center was professional, accommodating and welcoming. The best experience I’ve had. Ben was awesome! welcoming. The best experience I’ve had. Ben was awesome! More

Royie listened to my needs and was very patient and accommodating. He spent necessary time with me to ensure that I was comfortable with every step along the way. He was genuine and kind and made me fe accommodating. He spent necessary time with me to ensure that I was comfortable with every step along the way. He was genuine and kind and made me feel comfortable with my purchase! More

Service was completed promptly while I was waiting. The video the serviceman sent me was helpful but the audio track was almost incoherent The video the serviceman sent me was helpful but the audio track was almost incoherent More

I brought my Impreza in for an airbag recall and it took over 5 hours to complete! I was not communicated with during the process either. I had to continue to ask what was taking so long. When asked for a over 5 hours to complete! I was not communicated with during the process either. I had to continue to ask what was taking so long. When asked for a loaner car they told me it was $50. There should be no charge for a rental car on a recall! Your car brand is having me bring my car in. Intimating I did! Also, Had they told me it was going to be that long would have taken one. Communication during the entire process was ridiculous and I will never bring my car back to be serviced here since my time is of no consideration to the techs. More

Service was completed quickly and thoroughly explained in a video presentation. Better than five stars. a video presentation. Better than five stars. More

All the people I worked with were fantastic! Extremely welcoming, knowledgable, communicative and transparent. I liked the prioritization of safety over a "salesy" experience as I've received ot Extremely welcoming, knowledgable, communicative and transparent. I liked the prioritization of safety over a "salesy" experience as I've received other places in the past. I've never had such great service from an entire team before! I certainly will continue to come back. Thank you Walser Subaru Team! More