Walser Subaru St. Paul - Service Center

I had a small problem with a jammed drivers side seat belt. Ben Schmid was awesome to work with. He kept me informed on the resolution to the problem. His customer care attitude will bring.me back and belt. Ben Schmid was awesome to work with. He kept me informed on the resolution to the problem. His customer care attitude will bring.me back and motivate me tell all my friends what a great experience I had. More

Love this place Feel confadent in the work thats done and the employees are wonderful and Knowlegable the employees are wonderful and Knowlegable More

Ben is great and keeps me well informed. And love the videos of the inspection And love the videos of the inspection More

Great service center at the dealership. They were able to address my concern with vehicle that was not identified previously. They worked quickly to remedy the situation and did not charg They were able to address my concern with vehicle that was not identified previously. They worked quickly to remedy the situation and did not charge labor for installation of part. Very happy with that solution. More

I was given two free oil changes when the car was purchased, I had only used one. The day of the second oil change I signed up for the discounted four oil change program, instead of using the 2nd oil purchased, I had only used one. The day of the second oil change I signed up for the discounted four oil change program, instead of using the 2nd oil change from vehicle purchase the oil change was deducted from the new program. It would be nice to have the correction made. More

Nothing special one way or another. Perfectly adaquate. X x x x x x x Perfectly adaquate. X x x x x x x More

Michael Lopez has been a great service rep for me and handled an out-of-the ordinary repair on my vehicle very well. Thanks! handled an out-of-the ordinary repair on my vehicle very well. Thanks! More

Clean, very friendly workers and knowledgeable. Super nice waiting area for customers having service done. Super nice waiting area for customers having service done. More

Pleasant to deal with, timely in their repairs, clean waiting area and wonderful movie like popcorn(minus the butter) waiting area and wonderful movie like popcorn(minus the butter) More

The service guys were good. I had done what needed to be done. I inquired about the heat in my steering wheel, it’s like warm and was told it would be 195.00 to look at it. I bo I had done what needed to be done. I inquired about the heat in my steering wheel, it’s like warm and was told it would be 195.00 to look at it. I bought an extended warranty. No mention of that. I declined. Because I thought was too high. They could have put their hand on it to tell me if they felt it was normal or not. My thoughts anyway. It would have at least made me think they were interested in customer service. Last my car was not washed. Do you have to ask for that? Or is that not an option? No big complaints, more observations. More