Walser Subaru St. Paul - Service Center
South St Paul, MN
525 Reviews of Walser Subaru St. Paul - Service Center
I have been bringing my car to this Subaru location for about 6 months and I have always been happy and impressed. I’ve always been able to get an appointment even with short notice and every person I have about 6 months and I have always been happy and impressed. I’ve always been able to get an appointment even with short notice and every person I have spoken with has been friendly and professional. The waiting area is really comfortable and I appreciate the snacks that are available. Getting the video recap of my car is really helpful. More
Freindly,on time, sent a video of the engine,tires,and underbody with recommendations. I was able to use a coupon. underbody with recommendations. I was able to use a coupon. More
They have friendly and helpful staff, with a clean and spacious waiting area. Their time estimate for waiting was accurate. spacious waiting area. Their time estimate for waiting was accurate. More
The Team at Walser St. Paul Subaru are very accommodating and helpful. I received excellent service and would recommend them to my Family and Friends! Paul Subaru are very accommodating and helpful. I received excellent service and would recommend them to my Family and Friends! More
Everyone is polite and friendly. Service was fast and complete. It’s a very comfortable waiting area. Service was fast and complete. It’s a very comfortable waiting area. More
While the sales experience great, the after experience was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The r was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The response time from the service department was unprofessional. Finally, after setting an appointment to have my vehicle looked at, I was told I might have to rent a car. I refused to do so with me just purchasing the jeep. With the rigorous testing that should be done on cars that they are selling, I don't understand how this could happen. I also had to look up my vehicle to see that was a recall due for it. While I appreciate the communication after I got upset and spoke with the GM, why not avoid these situations with better maintenance on vehicles that they are selling and transparent timely communication? Also, offer an apology for the inconvenience of all this! More
Everyone is very friendly and the service team is transparent about what they’re doing and any issues that need attention. transparent about what they’re doing and any issues that need attention. More