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Walser Subaru St. Paul - Service Center

South St Paul, MN

4.7
638 Reviews

638 Reviews of Walser Subaru St. Paul - Service Center

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March 23, 2025

Didn’t address any of my questions. He said I would have to wait for software updates. Didn’t reset my vehicle so after I left had all kinds of error messages. More

by deandrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
March 22, 2025

The service department was fantastic. Solved and corrected my problem quickly. I would highly recommend this facility if you are having a complex issue with your vehicle. More

by charlessagert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Schmid
March 22, 2025

We were greatly pleased that a visitor from Michigan was quickly accommodated by the service department. Our vehicle was returned, not only washed, but the inside was wiped and cleaner than it had been sin More

by Jameswright225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was a minor player in the sale and not good at remembering names. Our salesman (roughly pronounced Roye was wonderful.
March 22, 2025

The serivce department was absolutely horrible. My car was there for just under a month because they sold me a broken car. The employees would say they would reach out with updates on what is wrong More

by Liv Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phuoc, Dan
March 22, 2025

I love my saint paul subaru dealership. All the service department people are great , especially Ben. Very professional very helpful answers all questions More

by ELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Rudoy
March 19, 2025

I greatly appreciate the level of customer service I was provided. The work required covered warranty repairs and involved time consuming communication with the warranty company. Michael, my service repre More

by ad.dooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
March 17, 2025

Always great service and friendly staff. We have always had excellent service. Appreciate the free snacks! More

by gremel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teagan
March 17, 2025

Timely and loved the video that was sent. Everyone was very nice and having the refreshments was a bonus More

by VICKIJPASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Fast, friendly and efficient. The show room and the service department are so clean and the snacks are well stocked. Good service! More

by NNCYSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Mike Thompson in Service Dept helped me. He is friendly, knowledgable and thorough. He did a great job! 10 out of 10! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thompson
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