Walser Subaru St. Paul - Service Center

Super pleased with our experience at Walser over the last two weeks. They have been kind, compassionate, and really give me the confidence I need in making an informed decision about my car. two weeks. They have been kind, compassionate, and really give me the confidence I need in making an informed decision about my car. More

Straight forward, nice waiting area, clean, I like the video walk through of the car video walk through of the car More

Very helpful, They invited me back after a couple weeks to go over features again to go over features again More

Everyone was super welcoming. Cory was my dealer and he was professional and fun to work with. Will recommend people to this dealership! Cory was my dealer and he was professional and fun to work with. Will recommend people to this dealership! More

Got me in the same day for oil change and tire rotation, have always been great to work with. have always been great to work with. More

I initially made the appointment telling them my “fan dial knob was jammed” and I only needed them to look at that and see how much it would be to fix it. They had me wait over an hour in the waiting roo dial knob was jammed” and I only needed them to look at that and see how much it would be to fix it. They had me wait over an hour in the waiting room to send me a video on all the extra things they deem wrong with my car and addressing the original issue of my broken AC they showed in the video the mechanic attempting to twist the fan dial of my AC & then stated “As we can see the fan dial know is jammed so that’s the primary issue right now”. Overall- I told them my fan dial was jammed and then paid them $100 and sat there for an hour for them to tell me my fan dial is jammed. Very frustrating experience, I feel ripped off as a customer and will not be returning to this dealership. More

The service technicians are always very prompt and clearly explain everything that I going on with my vehicle and let me choose what work gets done. clearly explain everything that I going on with my vehicle and let me choose what work gets done. More

Express service was fast and efficient. The video explaniation was very helpful. The young woman who checked me out was exceptional. The video explaniation was very helpful. The young woman who checked me out was exceptional. More

Madeline Mitka was friendly and enthusiastic from the service dept. Jennifer S from sales dept was great to answer questions and go over lane departure features after the car was serviced, very likable service dept. Jennifer S from sales dept was great to answer questions and go over lane departure features after the car was serviced, very likable and helpful. More

Always a Great experience when I stop in, both in people an service, Thxx Again! an service, Thxx Again! More