Walser Subaru St. Paul - Service Center
South St Paul, MN
674 Reviews of Walser Subaru St. Paul - Service Center
The service department ensured prompt service, even the repair needed that wasn't planned for in the appointment. Service advisor did all he could to maximize coupons to give me the best deal possible. H repair needed that wasn't planned for in the appointment. Service advisor did all he could to maximize coupons to give me the best deal possible. He was courteous and thorough. I also love the waiting options - lots of tables, chairs, snacks, and even a little dog park so I can multitask - puppy play time while waiting. More
The waiting room and free snacks were nice while waiting for my car to be done. I was pretty disappointed by the diagnostic and proposed repairs. It was recommended that I pay $40 to replace my parking lig for my car to be done. I was pretty disappointed by the diagnostic and proposed repairs. It was recommended that I pay $40 to replace my parking lights. But, when I went to fix them myself, the lights turned on just by wiggling the wire (not worth $40). Additionally, I was told that my check engine light was on because the gas cap needed to be replaced. I paid about $100 for that replacement. But, the engine light came back on the next day. So, whatever the actual problem was, they didn't find it. More
Scheduling on line was quick and simple. Check-in was courteous and professional. Vehicle was done and ready to go as scheduled. Check-in was courteous and professional. Vehicle was done and ready to go as scheduled. More
Scheduling the appointment online was convenient and I was able to get a next day appointment at a time that was perfect for me. The service person greeted me the moment I arrived and told me that the ser was able to get a next day appointment at a time that was perfect for me. The service person greeted me the moment I arrived and told me that the service would take approximately one hour. The waiting area was comfortable and the snacks & beverages were a nice touch. My car was serviced in the time promised and the service person explained what was done and when to expect a brake job would be needed and presented me coupons for future service work. I was very satisfied with my experience! More
Professional, organized, did what you said you would do. However I haven’t received the owner’s manual I ordered. Thank you However I haven’t received the owner’s manual I ordered. Thank you More
Professional and courteous! ! Everything was well done. There is no anything else that I need to say, ! Everything was well done. There is no anything else that I need to say, More
They were kind, informative, professional and their customer care was excellent. They had great communication as well. customer care was excellent. They had great communication as well. More
Walser Subaru St. Paul has great costumer care services. They were informative, polite and had great communication. Paul has great costumer care services. They were informative, polite and had great communication. More