Walser Subaru St. Paul

Great service. Friendly staff. They are willing to help with anything you’re looking for even if you’re wanting to see multiple types of vehicles or companies Friendly staff. They are willing to help with anything you’re looking for even if you’re wanting to see multiple types of vehicles or companies More

Wait time took longer than expected but I understand they're busy. I'm grateful they provide snacks and drinks while I waited for over 2 hrs. The nice part about my experience at this dealer is that e they're busy. I'm grateful they provide snacks and drinks while I waited for over 2 hrs. The nice part about my experience at this dealer is that every time I go in, everyone at the Service and Parts Dept have been very friendly and knowledgeable in what they do. They greet you and make you feel welcomed. Every time I go in for parts or installation of parts for my new Legacy, they take the time to explain to me the process and estimate time and fees it takes to get the service done. This is the kind of courtesy I would expect when I walk to get services, Thank you and keep it the good work. I'm looking forward to working with you in the near future to get my car serviced and 1st oil change. More

I purchased my first Subaru at Walser in South St. Paul and was immediately impressed by the staff and their interaction with me during this time. Now that it is 4 months later, I had "periodic servi Paul and was immediately impressed by the staff and their interaction with me during this time. Now that it is 4 months later, I had "periodic servicing" done on my vehicle. Again, the staff were first-rate. They are honest, up-front and thorough. I definitely will continue to deal with Walser because of my experiences thus far. More

Phuoc, Very friendly & professional service. Came in at 11:30 & had all done by 3. I had deadline of 4:00 to pick up grandson from school. They (Jamar & Phuoc) even took me back to St Paul to d Came in at 11:30 & had all done by 3. I had deadline of 4:00 to pick up grandson from school. They (Jamar & Phuoc) even took me back to St Paul to drop off my loaner car & followed in my new car. More

The people in the dealership were helpful and friendly. I am very happy with my car transaction. I am very happy with my car transaction. More

The Walser model provides a phenomenal consumer experience in general, and especially so when compared against the typical car purchase. Buying a new car can be extremely stressful and put a lot of experience in general, and especially so when compared against the typical car purchase. Buying a new car can be extremely stressful and put a lot of pressure on the buyer in a “dealer vs customer” relationship. Because the salespeople do not work on commission at Walser the entire upselling scenario is bypassed, allowing everyone to focus on the best solution for the customer. Such all around great, knowledgeable, and personable staff (we worked with Royie and Dan primarily and they rock!) that my wife and I both agree we could be friends (although they’re probably sick of us since we kept Royie and Dan at work until the absolute closing time, which we apologized profusely for but our apologies were uncategorically rejected). More dealerships should work the way Walser does. We purchased our brand new Forester and absolutely love it so far. Car aside, we put a very high value on the experience we had there. This forum requires a minimum of 15 words for a review. There is a reason that I’ve put much more here. More

Mark Madland is an excellent person to work with when buying a car.nnnn mmmm llll buying a car.nnnn mmmm llll More

Pleasant space to wait; the service is on time and the technicians and service staff seem capable technicians and service staff seem capable More

No hard sell on anything. Attentive to our needs and made suggestions that weren’t up-sells but considerate of our needs not wants. The dealership works as a team and it shows Attentive to our needs and made suggestions that weren’t up-sells but considerate of our needs not wants. The dealership works as a team and it shows in everything they do. Would recommend to a friend or family member. More

I had been shopping around for a car for a couple months and finally decided on a Subaru Crosstrek, and wanted to go to a dealer that's close and convenient for me, so I decided on Walser of xx Paul. I met and finally decided on a Subaru Crosstrek, and wanted to go to a dealer that's close and convenient for me, so I decided on Walser of xx Paul. I met Mark and told him what I wanted and we had a car ordered in no time. I knew I had to wait a couple months for the car to come in (and it came early!) Mark and I were in communication back and forth and he was very patient with the 100 questions that I had and made the whole experience really easy. More