Walser Subaru St. Paul

Carlos Ross was a great help in making our Subaru purchase. He spent a lot of time going over the features of the 2024 Subaru I purchased; he answered all of our questions and helped sort out the fin purchase. He spent a lot of time going over the features of the 2024 Subaru I purchased; he answered all of our questions and helped sort out the financial arrangement. He has made himself available to answer future questions. He is friendly and very supportive, cares about his customers! We had a very good experience at the Subaru dealership in Inver Grove Heights. We are happy with our expanded oil change and tire rotation package! The financing was very reasonable. More

Very helpful, friendly , professional. Thank you for the great customer service ! This is our family’s third Subaru . Thank you for the great customer service ! This is our family’s third Subaru . More

Great service and the best communication. I appreciate the lobby which is comfortable. The wait was as expected. I appreciate the lobby which is comfortable. The wait was as expected. More

Very kind and helpful. I love the fact of receiving the talk thru on my car . I love the fact of receiving the talk thru on my car . More

Awesome experience. Time wise for oil change and rotation was very fast. Overall service was great Time wise for oil change and rotation was very fast. Overall service was great More

I visited Walser Subaru early this morning and was promptly greeted by Ben, one of the service writers. He immediately inquired about the services I needed for the day. Since I understand the automoti promptly greeted by Ben, one of the service writers. He immediately inquired about the services I needed for the day. Since I understand the automotive industry well, I appreciated that he was prepared to discuss the upcoming preventive maintenance I knew was necessary. Ben provided transparent pricing and handled everything efficiently. I was in and out without hassle, thanks to Ben's professionalism and kindness. When I first moved to the Twin Cities, I started going to White Bear Subaru for service but was treated poorly by their staff. That experience led me to switch to Walser Subaru; I've been coming here ever since. Every service I've had at Walser has met or exceeded the level of customer service you should expect from any dealership. A big thank you to Ben and the entire team at Walser Subaru for their excellent service! More

It was an excellent experience as usual. Friendly and knowledgeable staff. I will return when the need arises. Friendly and knowledgeable staff. I will return when the need arises. More

Very friendly and honest in the Service center. A+. I plan on coming back next time I need work on my Subaru. A+. I plan on coming back next time I need work on my Subaru. More

Always polite… Always a clean environment… Car was ready when expected. Your automated phone service is very poor. I had to leave a message for a specific service writer to get an appointment. ready when expected. Your automated phone service is very poor. I had to leave a message for a specific service writer to get an appointment. More

The service department ensured prompt service, even the repair needed that wasn't planned for in the appointment. Service advisor did all he could to maximize coupons to give me the best deal possible. H repair needed that wasn't planned for in the appointment. Service advisor did all he could to maximize coupons to give me the best deal possible. He was courteous and thorough. I also love the waiting options - lots of tables, chairs, snacks, and even a little dog park so I can multitask - puppy play time while waiting. More