Walser Polar Mazda - Service Center

Awesome job Great place nice staff. Awesome job love the new building Dave and JIM did a wonderful job answering all our questions and made us laugh at the same Great place nice staff. Awesome job love the new building Dave and JIM did a wonderful job answering all our questions and made us laugh at the same time. More

Excellent service Service is easy to schedule, fast, and efficient. Tom always makes sure to explain exactly what is needed and the staff go out if their way to quickly Service is easy to schedule, fast, and efficient. Tom always makes sure to explain exactly what is needed and the staff go out if their way to quickly get your car back to you. More

lack of waiting room eminities I am glad you held over Tom Nelson from Polar Chev...he is a good svc tech...BUT I did miss the donuts and coffee old Polar Chev waiting room had...Si I am glad you held over Tom Nelson from Polar Chev...he is a good svc tech...BUT I did miss the donuts and coffee old Polar Chev waiting room had...Since I have bought 3 new Mazada's the past 5 years from Polar Chev I enjoyed the excellent tech svcs and the men who took care of me..Keep up the good work Polar Chev had...Hubert Ivie More

Routine Maintenance Friendly place, not quite finished. Should be even better when fully open. I love the car and could not be happier with it. Thank you Friendly place, not quite finished. Should be even better when fully open. I love the car and could not be happier with it. Thank you More

Attentive and fast service Service professional met me in the parking lot, even before I had the car shut down, to help get things started quickly. They did everything that Service professional met me in the parking lot, even before I had the car shut down, to help get things started quickly. They did everything that I asked for plus provided a detailed report card of checked items. Easy online signup, calendar reminder and fast service for a great price. More

Routine service appt I was able to set appointment online- easy process and appt was conducted efficiently and added something I hadn’t scheduled but wanted done -thanks I was able to set appointment online- easy process and appt was conducted efficiently and added something I hadn’t scheduled but wanted done -thanks More

Disappointed and amazed I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to m I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to my vehicle and how it drives now is not the same as how it drove before the mechanic forgot to fully re-install the brake assembly after replacing the lower control arms due to a recall. Now its my fault that I have negative equity! Of course I have negative equity, I loved my car before Walser Polar Mazda worked on it and I had no intention of trying to trade it or sell it until after your "work". Amazed: They keep sending me review requests and they keep calling me to get my feedback or try to replace my vehicle which they won't due to the negative equity and an airbag deployment that I was never informed about when I originally bought the vehicle from Polar Mazda. (before Walser) More

Awesome Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. More

Mazda CX5 service Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since t Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since the current temporary waiting area is not my favorite. More

Poor computer ground Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our servic Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our service writer and nailed it right away with a 2 day loaner! Very impressed as James then sent proper paperwork to our insurance co. and to the body shop hoping to help in our reimbursement for the tow required to Polar Mazda. Much Thanks! More