Walser Polar Mazda - Service Center

Great experience This is my second Mazda from polar and I almost always get it serviced at the dealer. I know I pay a premium but the level of service is awesome and I This is my second Mazda from polar and I almost always get it serviced at the dealer. I know I pay a premium but the level of service is awesome and I love the new facility. Coffee, a snack and nice place to work on my computer for the wait time is worth a lot to me More

great service . i had a oil change done and the car was done in an awsome fasr time. the new building is nice and all the mazda employees are nice and helpful. i wo . i had a oil change done and the car was done in an awsome fasr time. the new building is nice and all the mazda employees are nice and helpful. i would recommend taking your mazda to walser polar mazda for service and to purchase a mazda. More

Quick and Easy The service center took very good care of me and my vehicle. The service was finished very quickly and everything on the bill was explained well. The service center took very good care of me and my vehicle. The service was finished very quickly and everything on the bill was explained well. More

Mazda good, on-site services issues The Mazda service center experience was good but the off site services on a new car caused some damage that will need to be corrected. The Mazda service center experience was good but the off site services on a new car caused some damage that will need to be corrected. More

Quick, easy, and what a nice dealership! The lounge is great, comfy chairs, great coffee and snacks. It is an experience. Loved it!. My service advisor James checked in with me and took great The lounge is great, comfy chairs, great coffee and snacks. It is an experience. Loved it!. My service advisor James checked in with me and took great care in providing excellent service. Tom, Samantha, Robin, and Matt are the best service team out there they all worked together for a seamless experience. Thank you Walser Polar Mazda! More

Routine Service Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to thei Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to their new building. More

Friendly and Communicative Service James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 and told me I didn’t need a rear brake job that he could have easily talked me into. And the new lounge area is really nice! More

Maintainence completed Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remot Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remotes to be available. More

Used to be a lot better I was in for a oil change and tire rotation. I also presented a coupon for $11 off at the start of appointment and the service person said he would ap I was in for a oil change and tire rotation. I also presented a coupon for $11 off at the start of appointment and the service person said he would apply it. He also told me that he would have me out of there within an hour. An hour and a half later my car was finally done. Why would an oil change and tire rotation take an hour and a half? I did have an appointment. Also, the coupon wasn’t applied and it wasn’t until I noticed it missing from my bill that anything was done about it. Finally my car was washed, but not dried. I now have a water spotted car that looks worse than when it went in. I realize that these are all small items, but to me it’s these small items that will either keep people coming back or make them not want to return. More

Oil change excellent Tom was prompt and courteous and the whole oil change went as explain. Nice waiting area with snacks and drinks. Appreciate the inspection and no pres Tom was prompt and courteous and the whole oil change went as explain. Nice waiting area with snacks and drinks. Appreciate the inspection and no pressure approach! More