Walser Polar Mazda

Wonderful customer service The second I walked in I was greeted at the door. Everyone working at Walser Polar Mazda was very friendly, and interested in meeting my needs. The second I walked in I was greeted at the door. Everyone working at Walser Polar Mazda was very friendly, and interested in meeting my needs. More

We bought a used suv, but they allowed us to return it, They were very helpful with trying to get our used suv purchase to perform adequately. After attempting to make it work, they allowed a full refund. They were very helpful with trying to get our used suv purchase to perform adequately. After attempting to make it work, they allowed a full refund. Steve always took the time to connect with me through text and calls. Even though we returned the car, we would consider Walser again. More

Purchase/Sales Review The sales and managers were great to work with. Very courteous and upfront about what we were getting. They were helpful in helping us sell our othe The sales and managers were great to work with. Very courteous and upfront about what we were getting. They were helpful in helping us sell our other vehicle as well as buy our new one. More

Unscheduled Service Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drov Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drove away in a loaner and received a call the next day when the part was received and the work to my car completed. I've worked with Tom many times over the course of many years and my now second Mazda. Friendly, detailed, professional, It's nice to recognize and work with a familiar face....builds trust. More

Great service We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, More

Friendly but almost did not buy from here... would like to have been able to work with the first guy I started with even though the sale special would have en but almost did not buy from here... would like to have been able to work with the first guy I started with even though the sale special would have ended... dealer could have said you can come back tomorrow when he is back to work and the deal will still be there. More

Knowledgeable service team solved problem! My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, replaced the part and I was out driving safely again in two hours. In addition, I mentioned to James Glomstad that I was planning a road trip and he offered to do the check of fluids, belts, tires in addition so that my car would ready for the trip. Thanks to James and the Service Team, I have peace of mind for my vacation! More

Great service My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a coup My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a couple of days only do to part needed to be ordered. Great customer service! More

Maintenance Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone app Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone approaching. It did not appear to be a service animal and should not have been in a public area. More