Walser Polar Mazda | Page 138

Great Service Everyone was very accommodating and helpful. Hadn't been in for service since the dealership had moved. The new dealership is very nice and impressive Everyone was very accommodating and helpful. Hadn't been in for service since the dealership had moved. The new dealership is very nice and impressive. More

Tom is great! Excellent customer service, very thurough and helpful. I’d recommend him to anyone needing help. He’s knowledgeable and professional. He’s quick to re Excellent customer service, very thurough and helpful. I’d recommend him to anyone needing help. He’s knowledgeable and professional. He’s quick to respond and is easy to work with. More

Friendly and timely The service agent (Tom) was very friendly and explained things thoroughly. This was a recall visit and they actually checked other concerns for me at The service agent (Tom) was very friendly and explained things thoroughly. This was a recall visit and they actually checked other concerns for me at no charge. More

From rattle to silence Had a continued rattle in the tailgate that was identified and fixed quickly! They were able to secure the spoiler and insulate other parts. It's so q Had a continued rattle in the tailgate that was identified and fixed quickly! They were able to secure the spoiler and insulate other parts. It's so quiet now! Thank you so much! Great service from beginning to end! These guys know their stuff! They make everything so easy, I no longer dread having to go in for service! More

Oil change. Filters changed. tires rotated Nice and clean, friendlly Grear I am.not sure who i worked with in service dept Good treats, snacks, water Very clean Nice place to l Nice and clean, friendlly Grear I am.not sure who i worked with in service dept Good treats, snacks, water Very clean Nice place to lounge More

Amazing Everyone was so helpful and friendly. Very professional and knowleagable. Brain was very knowleagable in the vehicle I leased, while test driving he a Everyone was so helpful and friendly. Very professional and knowleagable. Brain was very knowleagable in the vehicle I leased, while test driving he answered all my questions and explained everything very well. Also took time after and showed me all the tricks and tips to my new vehicle. Great experience. More

Friendly service, great faciity I'm always greeted promptly and with great courtesy. New facility is spotless and spacious. Gourmet coffees, bottled water and a variety of snacks ar I'm always greeted promptly and with great courtesy. New facility is spotless and spacious. Gourmet coffees, bottled water and a variety of snacks are available. Tables have outlets for laptops. Chairs are super comfy. They inform me of other work to be done. Car is done in timely fashion. More

Unexpected Excellence We couldn't be more happy with Jim and Dave at Walser Polar Mazda. We have been leasing cars, for a decade, from a different dealership. That dealers We couldn't be more happy with Jim and Dave at Walser Polar Mazda. We have been leasing cars, for a decade, from a different dealership. That dealership didn't carry Mazda, so we gave Polar Mazda a shot. We can honestly say that due to this amazing experience with Jim Nekola, we're planning to keep our future business within the Walser family. If the rest of the Walser sales staff is even half as good as Jim and Polar Mazda, there's really no reason to go anywhere else. On top of that, it was one of the quickest lease processes we've ever encountered. They even handled the lease return on our Chevrolet for us! That was a major benefit of having so many options at Walser! We can't stress enough how great Jim was throughout the process. We're very happy! Word of caution to the other Walser dealerships, should we decide to lease something other than a Mazda,,, Jim has set a HIGH bar! More

The Best My old car was totaled in an accident and I was under pressure to find a replacement quickly. I looked at cars at several of the dealerships along Hig My old car was totaled in an accident and I was under pressure to find a replacement quickly. I looked at cars at several of the dealerships along Highway 61, considering Toyota’s, Honda’s, Hyundai’s, Kias, etc. The staff at Walser was very helpful and suggested a late model used CX-5. I had questions to be resolved on a Sunday and Brett responded right away, when the dealership was closed. I believe the 2016 CX-5 Grand Touring I ended up with was a very fair price. Their service department stepped up to get an issue covered by Mazda after the warranty had expired. The vehicle had been gone over and they replaced many things that were only slightly in need of replacement. The car was meticulously detailed when put on the lot and even though it is 3 years old it could hardly be told from showroom condition. My thanks to Chris, Ethan, Brett, Matt and the rest of the staff for making this such an easy purchase. More

A Great Experience James was so great at explaining the problems with my Mazda Tribute. I felt very confident that he and the technician would correct all the issues. Th James was so great at explaining the problems with my Mazda Tribute. I felt very confident that he and the technician would correct all the issues. Thank you so much! More