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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,026 Reviews

1,026 Reviews of Walser Polar Chevrolet - Service Center

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June 20, 2018

Silverado / Chad Good upfront quote, excellent communication with Chad. Discussed additional findings and presented accurate cost. Will be back this fall for tires and More

by jjrangitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad kostuch and Miranda at the cashier desk
Jun 21, 2018 -

Walser Polar Chevrolet responded

We're glad you had a great experience with us, jjrangitsch! However, we want to be sure you are completely satisfied with your experience. If those maintenance issues persist, please do not hesitate to reach out to our Service Manager (Randy Thiesfeld, 651-653-5565) with any additional comments or questions. Thank you!

June 20, 2018

Above and beyond! Jeff was awesome in working through the necessary repairs with me, as well as helping to get things covered under warranty. It definitely made a stres More

by erin_a_walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Jun 22, 2018 -

Walser Polar Chevrolet responded

We are so lucky to have Jeff as part of our team, and we are glad he was able to be of great help to you. Thanks for the 5 star review!

June 20, 2018

Jeff was very helpful Jeff was helpful. I came in for something under warranty, so was bummed leaving after spending over $400 on additional items I was told were needed. K More

by emily.grace.88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrich
Jun 22, 2018 -

Walser Polar Chevrolet responded

We are glad Jeff was helpful for you! However, we would never suggest items that we believe were not needed, and we encourage you to stop back into the store to have our service technicians take a second look. If you have any questions, please do not hesitate to call our Service Manager, Randy Thiesfeld (651-653-5565).

June 19, 2018

Aaron was helpful on making sure that I had transportation Time and time again the service department made sure that as a customer I was taken care of and that I was happy with the service that was provided. More

by markkolasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rekkedahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Walser Polar Chevrolet responded

That is the Walser Way! Thanks for the 5 star review!

June 19, 2018

Oil Change and Tire rotation I went to the dealership to get an oil change and have my tires rotated. I was in and out in less than an hour. Staff was friendly and I was charge More

by Buzi0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Jun 20, 2018 -

Walser Polar Chevrolet responded

Awesome! We are glad you had a great experience at Walser Polar Chevrolet, and thank you for the 5 star review!

June 19, 2018

Oil change It was very good and fast and the service writer was very good the service writer came and got me as soon as my car was done a thanks for the car wash More

by SJMLHAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Skaar
Jun 20, 2018 -

Walser Polar Chevrolet responded

You're welcome for the car wash, we are glad we could satisfy your service needs! We hope to see you again soon.

June 16, 2018

flawless Start to finish...perfect!...do not remember my service techs name...he was the "BEST" took me right in explained in detail my service...fast and flaw More

by SECURESYSTEMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Skaar
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are happy to hear you had a great experience with Tim and our Service techs! Thanks for the great review, and we hope to see you again soon!

June 15, 2018

Experience with service writer! Chevrolet service writer Clint Strand delightful to work! Keeps me informed and my Camaro gets fixed on time! I have 50,700+ miles have only had se More

by ALSCHAKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer Clint Strand
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are glad to hear you've had an enjoyable experience with Clint- we are lucky to have him as part of our team! Thanks for the great review!

June 15, 2018

Great service & friendly staff Service bayvguys very friendly. Great service. Informed me of part that needed to be replaced under warranty. Ladies at the service check out desk wer More

by martin.stacy.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are happy to hear you had a great experience with our service team! Thanks for the great review!

June 14, 2018

Extraordinaire oil change service During my oil change service, the mechanics discovered a mouse nest in one of the cabin filters. They were able to clean out the nest and replace the More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2018 -

Walser Polar Chevrolet responded

We are so glad that our team was able to find and fix this problem for you, Beth. Thanks for the 5 star rating!

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