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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.2
1,073 Reviews

1,073 Reviews of Walser Polar Chevrolet - Service Center

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August 14, 2018

Warranty I Had warranty work done along with oil change and tire rotation, Jeff kept in touch with me while my car was in the shop. More

by CENGLISH36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Aug 20, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 14, 2018

Excellent service even when the car behaves Brought my car in due to some ignition issues which we were unable to replicate once it was in the shop... Isn't that typical of a car right? Even wit More

by kerrieshaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad n service
Aug 20, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 14, 2018

Good people who are fair I have come in recently for oil consumption test and Chad has been very helpful and understanding in his explanation. I am in and out is fast as they More

by jjk8815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 20, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 14, 2018

Service Work Done 8-13-18 Service Department was professional, quick and thorough in explaining work that needed to be done. Able to wait for vehicle and done in a timely mann More

by LKCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand
Aug 20, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 13, 2018

Warranty Work Excellent work, very fast!!! Great communication! I have used this dealership in the past and have never had any issues. They have always been ex More

by Tarachev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Aug 20, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 12, 2018

Not a happy camper I am not a happy camper right now. I went in for an oil change and tire rotation and got just that. However, is it not customary for the tech's to t More

by nitty2gritty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint (he doesn't seem to like his job), Matt Groschen
Aug 13, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We would like to sincerely apologize for any experience that is not worthy of 5 stars. Customer care is deeply important to us and we'd like to invite you back to allow us to make this right. We look forward to showing you the experience you deserve. Thank you.

August 12, 2018

Waste of time Body side moulding came off my new 2018 Silverado. After sitting at dealer for 1 and a half hrs. They said all ready its fixed. Got home And mouldin More

by Clintmunt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clint in service department
Aug 20, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us with this feedback. We're very sorry to hear that your service experience was not a satisfactory one. Clint is aware of this situation and will be reaching out to you directly to find a solution. Additionally, please feel free to reach out to our Service Manager (Randy Thiesfeld, 651-653-5565) any time with any additional comments or concerns. We look forward to speaking to you soon. Thank you.

August 10, 2018

Clint the Man Clint is always on top of things when it comes to my vehicle needing service. I appreciate him greeting me with professional advice every time. More

by logan90602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand, George Flascher
Aug 13, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 09, 2018

Service Appointment Great place with very pleasant people! I have been very happy with both the vehicle I purchased as well as the treatment I have received there, More

by LORIJ.MARIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron R
Aug 09, 2018 -

Walser Polar Chevrolet responded

We love to hear that. Thanks for the 5 star review!

August 09, 2018

Great service! Took my truck with no appt. Diagnosed, gave me a new truck for a loaner, fixed mine in two days. My truck is ruining great again. More

by Sphoward851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Aug 13, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

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