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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,026 Reviews

1,026 Reviews of Walser Polar Chevrolet - Service Center

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August 03, 2018

I pulled in at random, and was taken care of that day. Excellent service for a light cover that was broken and replaced later that same day without an appt. and it was done at no charge. More

by manlake
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in the service dept.
Aug 09, 2018 -

Walser Polar Chevrolet responded

We are glad we could take care of you. Thanks for the great review!

August 02, 2018

Very good. Friendly, prompt good group of service employees. Service writer jeff h.did a good job to explain required needs of my truck which needed a tire rotat More

by P.ANDERSON7MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff hetrick
Aug 09, 2018 -

Walser Polar Chevrolet responded

Thanks for the 5 star review! We hope to see you again soon.

August 02, 2018

Jeff is the best Jeff Hetruck is a great service advisor! Helped me in the past and continues to do a stellar job. He is setting a very high bar for the other adviso More

by CJGRUNDTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetruck
Aug 09, 2018 -

Walser Polar Chevrolet responded

Jeff is such a great member of our team and we are so lucky to have him! Thanks for the 5 star review, we hope to see you again!

July 31, 2018

Change for the better! We had taken our business away from Polar due to the poor service we received. Decided to give Walser a chance since it is closer. Service people were More

by LESDEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My husband forgot to look.
Aug 09, 2018 -

Walser Polar Chevrolet responded

We are happy to hear we met your standards! Customer satisfaction is so important to us. Thanks for the great review, and we hope to see you again!

July 30, 2018

Great service! Been a customer since 1993. Great service. Honest and thourogh. Purchased multiple trucks over the years. They stand behind their sales and service. W More

by patrinhaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kilie
Aug 09, 2018 -

Walser Polar Chevrolet responded

We love to hear from our loyal customers! Thanks for the 5 star review and we can't wait to see you again!

July 27, 2018

Oil change I went to get an oil change. Everyone was very polite. They suggested some extra services and gave me a quote when paying for my oil change. So no p More

by CHRISANDNANCYP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rathmanner
Aug 09, 2018 -

Walser Polar Chevrolet responded

That no-pressure approach is the Walser Way! We are glad your servicing needs were met with us. Thanks for the great review!

July 26, 2018

Traverse Love the service provided by Jeff, I always felt that Jeff is honest with me about my car needs. I would give him a 5 star! Thanks More

by vang_hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Jul 26, 2018 -

Walser Polar Chevrolet responded

Jeff is such a great member of our team, we are so lucky to have him! Thanks for the 5 star review!

July 26, 2018

Super helpful. Great communication Clint took the time to explain everything in person and over the phone. Gave me his cell ph to reach him. Will return for sure. More

by akwin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Jul 26, 2018 -

Walser Polar Chevrolet responded

We love to hear that Clint treated you well, he is such a great member of our team. Thanks for the great review, and we can't wait to see you again!

July 25, 2018

Very satisfied Completed work in timely manner. Knew the oil change was free and I didn't have to ask. Looked into a possible problem and resolved quickly. More

by scott/sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 26, 2018 -

Walser Polar Chevrolet responded

Thanks for the 5 star review!

July 24, 2018

Excellent customer service by Chad and Randy My low mileage 16 Traverse that I purchased in March with 23000 miles on it developed brake noise after a transmission problem that was quickly resolv More

by PJDAHAMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad,Randy
Jul 26, 2018 -

Walser Polar Chevrolet responded

We are glad Chad and Randy were able to address your brake problem Thanks for the 5 star review!

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