Back

Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,026 Reviews

1,026 Reviews of Walser Polar Chevrolet - Service Center

Sort by
September 21, 2018

Disappointed Polar coupons no longer valid. I bought my 2018 Equinox from Polar Chevrolet last year and received a booklet of coupons. I was extremely disappointed to hear those coupons are no More

by sjbarbato
Recommend Dealer
Yes
Employees Worked With
Miranda McGlade
Sep 26, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us about this. We are very sorry that your experience with us was not worthy of 5 stars, and for any miscommunication you experienced. Please reach out to our General Manager (Mike Fechter, 651-429-7791) at your convenience so we can better address this situation together. Thank you!

September 20, 2018

Auto Butler visit They got my service done in a timely manner, and got my recall done efficiently. They weren’t pushy about getting suggested services done at their loc More

by EWILSON0384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 26, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

September 19, 2018

Quality work! We liked: Flexible with appointment times. Appointment time honored and estimated time to complete was accurate. Quality of work done. Acceptable More

by kajz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff H in Service
Sep 26, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

September 18, 2018

Warranty issues were not addressed. Warranty issues were not addressed, Chevrolet was never even contacted as told by Chevrolet themselves. Service writer used "his opinion", to not repl More

by pberg3571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint in Service
Sep 26, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us about this. We are very sorry that your experience with us was not worthy of 5 stars, and for any miscommunication you experienced. Please reach out to our General Manager (Mike Fechter, 651-429-7791) at your convenience so we can better address this situation together. Thank you!

September 13, 2018

Great experience I had to bring my car back to have some a part they previously fixed replaced. It was going to take a few days given it was Friday Jeff H. Got me into More

by hmgerber22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hertick
Sep 14, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

September 13, 2018

Routine maintenance They did the work on time, actually quicker than quoted. They have a comfortable waiting area also. They also had communication with me also, even t More

by DAVE3851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Sep 14, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

September 13, 2018

Service for camero Nick was very helpful to me. He was friendly and also resolved my issue with my car. He arranged a nice loaner for me. I was very pleased with his More

by KEN16255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service
Sep 14, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

September 10, 2018

Great experience Prompt & quick. Like being able to access service on Saturdays. Like access to bottled water and cookies in a nice waiting room. Like access to chec More

by Elsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't know their name.
Sep 10, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

September 08, 2018

Oil change Great service. Waiting room was very nice. Liked the variety of drinks and food. Room was clean and comfortable. Wait time for service was acceptable. More

by Jeff Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Grewe
Sep 10, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

September 07, 2018

Fantastic We have had excellent service with them and their vehicles since 1980. When we have ever called there to ask questions about anything from extra keys More

by Sonyaiverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Sep 10, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

...
90
...