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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,027 Reviews

1,027 Reviews of Walser Polar Chevrolet - Service Center

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October 06, 2018

Great service in timely manner. The time frame given for oil change was exactly as stated. The guys handling my vehicle were polite and pleasant to work with. I would recommend u More

by SAHUSNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 05, 2018

Trust I trust they really do have a mechanic experienced with steering columns that knows and cares about my safety thank you technician and service writer More

by genebebeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 04, 2018

Find and correct Vibration rattle Service Dept unable to find source of the vibration rattle on first visit but did acknowledge hearing the sound . Advised to continue driving and ret More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thiesfeld, Jeff Soderbeck
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for the 5 star review!

October 04, 2018

Came in for the complimentary oil change On Tuesday I came in for my complimentary oil change and tire rotation. One of the guys who greeted me, pointed out how one of my moldings(?) were mis More

by ANTONIAWACHHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the other guys there (I came in at 2pm on Tuesday 10/2/2018, Jeff Parenteau
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 04, 2018

Cordial & friendly - plus smiles are worth a lot Only God can walk on water - you guys were efficient & friendly. Thanks - MHB Think my above words explains my feelings - Bought my car from your s More

by HARDERBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick is good at his position. Don't remember who sold me my car.
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 03, 2018

Completed fast, right and service writer (Clint) was great! See above but another thing. Clint took time to explain and show me a few things with my radio and Bluetooth. Very nice of him and he did it in a way More

by Deluxe 40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for the 5 star review!

October 01, 2018

New tires Was in for new tires. Staff found me the best local price then matched it. Said would take around an hour but took closer to two. More

by jcepress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Groschen
Oct 12, 2018 -

Walser Polar Chevrolet responded

We're glad you had a great experience. In regards to your longer-than-expected wait time, we do try to be as communicative about wait times as possible and we're sorry yours was longer than expected. We hope you'll give us another chance to give the you perfect experience you deserve. Thank you!

October 01, 2018

In for a oil change Brought my Traverse in for a oil change. Got home to find oil on the driveway and garage floor later in the day. Not very happy. More

by MBNORENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miranda in service
Oct 12, 2018 -

Walser Polar Chevrolet responded

We're very sorry to hear you had this experience! Please reach out to our Service Manager (Randy Thiesfeld, 651-653-5566) at your convenience so we can work to make this right. Customer care matters to us, and this feedback will help us improve. We look forward to hearing from you. Thank you.

September 28, 2018

Quick service Oil change was quick and friendly. Jeff Hetrick always makes sure he understands why I have brought my vehicle in for service and values my time. More

by CarsRFun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for rating us 5 stars!

September 26, 2018

Fast friendly service I went in for an oil change, Jeff let me know there was a recall on my transmission. It was taken care of by the time I needed my car back. More

by Amy Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Sep 26, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

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