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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,027 Reviews

1,027 Reviews of Walser Polar Chevrolet - Service Center

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October 17, 2018

Another great experience. Great service once again. In and out within hours. Loaner car provided all warmed up when I got in. Service over the top. Thank you More

by pherold0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, John Herrick, Tim Skaar
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 16, 2018

Transmission Helps review my transmission issues quickly and friendly. No issues with my service. Very polite and prompt. Brought my wife’s car in as well. More

by nickpeterson91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau, Tim Skaar, Mustapha Sanneh, Shaun Ricci, Tony Rathmanner, Matt Groschen, George Flascher, Thomas Vo, Xavier Hall, Jessica Grewe
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 15, 2018

Unfinished Service Visit The Service tech failed to finish key aspects of my routine car service which led to problems with my vehicle during a road trip (less than 24 hours l More

by Syncere4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employees unknown
Nov 05, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We'd like to sincerely apologize for any miscommunication that occurred during your visit. The experience you detailed does not match our standards of service or the way we aim to conduct business. We take customer feedback seriously, and we will use this to continue improving our processes in the future. Please reach out to our General Manager (Mike Fechter, 651-429-7791) any time with any additional comments or concerns. Thank you.

October 15, 2018

Excellent service The service department was fast, friendly, and abe to give me an accurate account of what service my car needed. They did not recommend any services More

by Aaron Longnecker
Recommend Dealer
Yes
Employees Worked With
Jessica Grewe
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 14, 2018

Routine oil change We have always received great service. They are concerned about the overall safety of the car and check things in addition to service we request.. More

by Grandma Mobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 13, 2018

Friendly and efficient! You guys made it so easy for me to bring in my car. There was a gentleman that was so nice I think his name was Mike Fechter! What a gentleman! Than More

by dillybar26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau, Tim Skaar, Ken Wagner, Mustapha Sanneh, Tony Rathmanner, Matt Groschen, George Flascher, Thomas Vo, Xavier Hall, Jessica Grewe
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 12, 2018

Fast service Walser service department greeted us as soon as we entered the department. They knew why we were there and then told us a few other things that should More

by jmlanducci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Oct 12, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for rating us 5 stars!

October 12, 2018

Great service and value Clint was an outstanding service rep. He provided me a loaner car since the work was going to take a day or two. The work was completed as promised an More

by Paul Drews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand , Grant Farnsworth
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 12, 2018

Running boards and cover installed after purchase of new tru They do great work with everything from installing to maintenance work. The sales staff is excellent as is the service staff, I will always come back More

by BENTRIPLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Grewe
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

October 12, 2018

Check engine light came on while driving. I was notified of the issue's that were occurring in a timely manner. I also was explained by Jeff when I picked my vehicle up everything that was don More

by bobberanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

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