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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,027 Reviews

1,027 Reviews of Walser Polar Chevrolet - Service Center

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November 09, 2018

polar chev service Customer service was excellent. Professional , polite and helpful . Just moved to the area and will certainly be back . My wife and I really enjoy o More

by Downtowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Holbrook
Nov 24, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

November 08, 2018

On my way with a smile I am always greeted with a smile, logged in promptly, and given an accurate estimate of the time required for repairs/maintenance. This was just a qui More

by Applebaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Nov 24, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

November 07, 2018

Made unauthorized repairs Dealer was told to replace rear rotars and brakes on all four tires. They replaced all four rotors. The front did not need to be replaced. They also d More

by rblazer80
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Soderbeck
Nov 24, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us about this. Customer care is important to us, especially when it comes to listening and communicating about your vehicle's needs. We'd like to talk directly about this situation and learn more. Please reach out our General Manager (Mike Fechter, 651-429-7791 / mfechter@walser.com) at your convenience. Thank you.

November 07, 2018

Always great service Vehicle broke down and it was towed to Walmart polar. Very good and fast service. We needed to get a ride home and they were able to get that. More

by 190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Nov 24, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

November 07, 2018

Fixed problems next day thanks 4 loaner car Happy cars repairs went very well parts weren’t cheap but what do you do very happy it’s fixed it’s always something or another More

by Not now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service center
Nov 24, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

November 06, 2018

Been buying and using this service center for years Service on new vehicles for worenty and also nonworenty, oil changed, rotate ion,tune ups,sevice can put a computer on your vehicle to see what is wro More

by Fink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Nov 24, 2018 -

Walser Polar Chevrolet responded

We're glad you had a great experience, Fink! Thanks for reviewing us!

November 05, 2018

Check Engine Light on my 2017 - 2500HD 6.6L Jeff Hetick and the service tech did a fantastic job figuring out why my check engine light was on and determined it could be reset and turned off. Th More

by hugomark2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Nov 05, 2018 -

Walser Polar Chevrolet responded

Thanks for sharing this feedback with us. We're glad to know your experience with us positive; however, we are very sorry for the inconvenience you experienced regarding computer issue. Please feel free to reach out to our General Manager (Mike Fechter, 651-429-7791) directly with any additional questions or concerns, and we'll do our best to assist you immediately. Thank you.

November 03, 2018

Service I am very pleased with my service from Walser Chev or polar chev Jeff hetrick treated us like family which meant a lot considering we were debating More

by STACY_HOLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff hetrick
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

November 03, 2018

Happy customer Great customer service, made sure we were happy, good communication, overall excellent job by Clint in the service department making sure we were hap More

by EVERYTHINGROSIE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

November 02, 2018

Good, Profesional service There is no need for a 25 word explanation for this service visit. It was as always a very good experience and the people always have done a good job More

by TFIII2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klint in service
Nov 05, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

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