Walser Polar Chevrolet - Service Center

Friendly and caring service Love how prices are up front. I felt my experience was personalized and Jeff was very friendly. I can see the care he gives in his suggestions and to Love how prices are up front. I felt my experience was personalized and Jeff was very friendly. I can see the care he gives in his suggestions and to the customer involvement with each decision. I’ve had Jeff in the past and I was happy to see him helping me again. I’ve had nothing but great experiences here at Walser. More

Outstanding service! Jeff is outstanding and is very friendly and professional!! He was accurate in the amount of time needed to complete the service - way to go Jeff!! Jeff is outstanding and is very friendly and professional!! He was accurate in the amount of time needed to complete the service - way to go Jeff!! More

Great service Was greeted with a smile, got in and got out and was on my way within an hour. Waiting room is clean, pleasant, and well appointed Was greeted with a smile, got in and got out and was on my way within an hour. Waiting room is clean, pleasant, and well appointed More

Friendly, knowledgeable service! Clint is a service professional. He kept me informed about what was going on with a major repair for my vehicle. I would definitely choose Falser Ch Clint is a service professional. He kept me informed about what was going on with a major repair for my vehicle. I would definitely choose Falser Chevrolet again. More

Awesome Service! Jeff was very professional and went above and beyond to ensure all of our needs were met. We needed to change the pick up time and he made sure all Jeff was very professional and went above and beyond to ensure all of our needs were met. We needed to change the pick up time and he made sure all the work was done exactly on time. More

Oil change and tire rotation / good. Good morning Polar Chev - I did have good service at Polar. I have a 2015 Chev Colorado that I purchased new from you folks. I like my truck very much Good morning Polar Chev - I did have good service at Polar. I have a 2015 Chev Colorado that I purchased new from you folks. I like my truck very much. I will share a concern. The service advisor told me with my oil change I had scheduled they could do a tire rotation as well for $49.95. I told him to go a head and do this work. The service advisor came and greeted me very well and I signed the appropriate paperwork. I didn’t look to see the initial cost break down and just signed the bill. I saw no $49.95 on my bill anywhere on my paperwork. The total was $57.00 and some change after I reviewed the paperwork furthered. I figured tax and all would have come to $52 / $53 dollars. I’m not sure where the other $5.00 bucks came from. I’m not going to squabble over a few dollars. It did disappoint me when I was quoted 49 and it came to something else. Phil Chelstrom More

Excellent service I came i for an oil change and your employee went over and above to make sure that I was satisfied but what really top it off was because I was so tir I came i for an oil change and your employee went over and above to make sure that I was satisfied but what really top it off was because I was so tired from working 16 hours I didn’t want to take a chance sitting down so I thought I would walk through the sales department and to my surprise those guys/ gentlemen sales professionals made my day, very nice conversation they offered me coffee to stay awake but most of all they answered my questions about some concerns I had with my vehicle..Thanks guys I’ll be back !! More

Oil change Very good fast and friendly. Would recommend to any one and everyone one that is looking to buy or service their vehicles. Very satisfied with the t Very good fast and friendly. Would recommend to any one and everyone one that is looking to buy or service their vehicles. Very satisfied with the the whole process. More

Oil change Had my 23 year old son bring in our 2008 Chevy Trail Blazer for an oil change yesterday. He had a Walser Polar oil change coupon for around $30.00. On Had my 23 year old son bring in our 2008 Chevy Trail Blazer for an oil change yesterday. He had a Walser Polar oil change coupon for around $30.00. Once they did the work they told him that the code at the bottom of the card they sent to our home was not valid for that vehicle. Never heard of that before. He ended up paying full price. He came home without using it and told me what happened. We have multiple vehicles registered in their system. (4-5) How about saying "Since you brought this card in and it's not valid for this vehicle I'll still make good on it. We appreciate your business..." That would have went a long way and kept a long time customer leaving happy. More

In for oil change Called Jeff Hetrick before coming in. He had me in the computer when I arrived. By the time I was signing the form the car was on its way to service Called Jeff Hetrick before coming in. He had me in the computer when I arrived. By the time I was signing the form the car was on its way to service. Was all serviced and washed in about 90 minutes. Had time to stroll thru the new car display, have a cup of coffee and watch some of the news on TV. Jeff did a great job of taking care of me. Thanks More