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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,028 Reviews

1,028 Reviews of Walser Polar Chevrolet - Service Center

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February 04, 2019

Service Staff very warm welcoming on an early Saturday morning. Jeff was very attentive to my concerns and made my service visit pleasant and non stressful. More

by logan90602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand Jeff Hetrick
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 04, 2019

Great service department!? Jeff H helped us this time, and as always met the standards that we expect. Timely service and keeping us up todate on the status of the repairs. W More

by methompson6767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 04, 2019

Great Everyone was nice and efficient. Got me in right away(with appointment) and got me back on the road within an hour. Very happy with the service. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 03, 2019

oil change and tire rotation were both completed on time. The service was very friendlyand the waiting room had great donuts and coffee. Thank you More

by DAHEDIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
dont remember his name
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 01, 2019

service was great would recommend walser polar chev to all car oweners. the staff are all frendly and very helpful and able to explain what needs to be done to take car More

by C.ROESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McPherson
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 01, 2019

Dead battery on 8 month old truck with no hassle they jumped my truck ran diagnostics, gave me a loaner vehicle and eventually a new battery. problem solved. It was really cold that d More

by JW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hedrick
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 31, 2019

Excellent customer service We received excellent service at Walser Polar Chevrolet. They were able to take our car in on the day we called (we had a transmission fluid leak); w More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad (service representative); repairman who works on VOLTs (I forgot his name)
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 31, 2019

Unhappy with double diagnosis charges and service advisor I used to be happy with all of my services until this last time. I was double charged for the diagnosis for my Trailblazer. Service advisor unfriendly More

by KNPETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Hetrick
Feb 27, 2019 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We're very sorry to hear that your experience was not worthy of 5 stars. Customer care is important to us, and we'd like to talk with you directly about this experience. Please reach out to our Service Manager (Scott Teebo, 612-986-1805) any time at your convenience. Thank you.

January 30, 2019

Great service Jeff Hetrick provides consistent outstanding service!! He is the only reason I continue to be a service customer at Polar (Walzer) Chevrolet. The fro More

by drsdepaulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 29, 2019

Excellent service! The service team is professional and friendly. Chad and Jon were incredibly helpful throughout the process. We will make sure to return! Thank you bot More

by STIEHM.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad & Jon
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

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