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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,028 Reviews

1,028 Reviews of Walser Polar Chevrolet - Service Center

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March 01, 2019

vehicle inspection I received recall notice and make an appointment. the service is great and employees are friendly. I will go there again for the next service. More

by miliyerhtoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

March 01, 2019

Oil Change and tire rotation I was able to book a convenient appointment. Service was completed in a timely manner in less time than expected. The waiting area was clean and comf More

by Pamxyz
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 27, 2019

Went above and beyond! Chad Kostuch went above and beyond to make a situation right! 3rd battery installed in our 2015 Chevy Impala w/only 36K miles & was able to get it co More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kostuch
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 27, 2019

Service advisor Chad is awesome to work with. Professional, excellent customer service and follow through. Dealership location easy to access and customer lou More

by KHUBER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 26, 2019

Efficient. Quality service. Fair prices for service. Service was efficient. Waiting area was comfortable and had a couple snacks during the wait. They wash your car for you as well, which is a nice addit More

by Jnun2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Chad I believe.
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 26, 2019

Pick up truck needed some work Hello, My truck needed a little work done. I dealt with Clint, who I was very happy with. He was straight forward, and I did not feel pressured. A g More

by ldjegg08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 26, 2019

Great place The Service Team Personnel were helpful and great to listen to me. Nice waiting area and refreshments to have. Like the availability of Saturday oil More

by Elsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Grewe
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 25, 2019

Oil and tire rotation As usual very good service. Said it would take about an hour and had it out front in 45 minutes and washed. Very clean customer lounge too. More

by Dirttravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Skaar
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 25, 2019

Awesome The Service Mgr. Jeff and his guys are awesome. The communications were timely and the work was high quality. The service report was detailed well a More

by 2017 ZR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff S. (Service Mgr.)
Mar 28, 2019 -

Walser Polar Chevrolet responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

February 25, 2019

Buyer beware Before Polar Chevrolet was owned by Walzer it was a wonderful hometown dealership that you could trust. Under Walzer my dream dealship has turned int More

by ramses.by
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 27, 2019 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We'd like to sincerely apologize for any miscommunication that occurred during your visit. The experience you detailed does not match our standards of service or the way we aim to conduct business. We take customer feedback seriously, and encourage you to reach out to our General Manager (Mike Fechter, 651-429-7791 / mfechter@walser.com) anytime to continue to conversation personally. We look forward to speaking with you soon. Thank you.

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