Walser Polar Chevrolet - Service Center

It has been very good all times I have been your customer. Have one comment. customer. Have one comment. More

My visit this time received a low rating for the following reasons: 1. I’m questions were not answered in a timely response. Even after several attempts to text the line provided. 2. The video s following reasons: 1. I’m questions were not answered in a timely response. Even after several attempts to text the line provided. 2. The video sent was moving too fast and extremely hard to hear. Never had this issue prior. 3. My PCV hose was unplugged from the valve cover. 4. The day after my appointment, my battery was dead. Upon examination and plugged into a battery reader. It was a completely dead battery from 2016. It was the original battery in my vehicle. Had a test been ran it would have been caught. This should have been a basic test. 5. Although small, my car was not rinsed off and wiper fluid was not topped off. 6. I paid $99 to be told I need an entirely new muffler. 7. I was charged $110 for my oil change when online and inside said $100. This has been the only time I have scored this dealer below 5 stars. I have been taking my vehicle there since the day I drove it off the lot in 2017. Every other time has been a great experience. Unfortunately this was not one of those times. More

Technician was very clear and what needed to be done, The advisor let me know right away that way the work can get done as fast as possible. Great service. advisor let me know right away that way the work can get done as fast as possible. Great service. More

Great service and excellent getting a vehicle very helpful every time. everyone is very nice to deal. helpful every time. everyone is very nice to deal. More

Went fast and well good coffee and good people good video from mechanic service was amazing from everyone there from mechanic service was amazing from everyone there More

Poor SERVICES, Over priced,Non communication, Unreliable,unprofessional, Deceitful,non helpful, shameless, unskilled price inflation Unreliable,unprofessional, Deceitful,non helpful, shameless, unskilled price inflation More

When o got to the dealer I was not in the system for my oil change it was a misunderstanding over the phone. Still they got me in. oil change it was a misunderstanding over the phone. Still they got me in. More

Once I got the team on track they were excellent. It was difficult because we had a rattle that couldn’t be diagnosed by putting it on a computer to read. I sent a video and once they had a chance to It was difficult because we had a rattle that couldn’t be diagnosed by putting it on a computer to read. I sent a video and once they had a chance to view that they figured out it was the mud flap on the passenger side. So far no noise! Thanks all! Nice work! More

I have had nothing but great experiences so far with Walser Polar Chevrolet. Very friendly staff and easy to work with. Walser Polar Chevrolet. Very friendly staff and easy to work with. More

I had the 99 Corvette in there for almost 4 months. The first time they did a number of repairs but when I drive it home there was a noise in the engine that they obviously didn’t hear and the temperat The first time they did a number of repairs but when I drive it home there was a noise in the engine that they obviously didn’t hear and the temperature panel was not lit up. I took it back and eventually got it back months later due to getting parts. Things seemed good when I eventually picked it up. At that time I did speak to the service manager about all of the things that I may need to do in the future. He was very helpful. This should have been when I originally brought in the car. More