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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.2
1,071 Reviews

1,071 Reviews of Walser Polar Chevrolet - Service Center

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January 15, 2025

I have been waiting 3 weeks for a call back for incomplete service and continued problems. My service advisor and management will not call me back. More

by holmes.kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Rekkedahl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John …
January 13, 2025

Thanks for all the support and help…l have a 2024 Silverado truck and always have Polor service it…. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
January 12, 2025

Great staff. Timely service. Easy to set up service over phone or on line. Knowledgeable staff More

by TPAULUS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rekkedahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Incredibly poor communication, including ghosting from General Manager and Service Manager. Lack of transparency regarding the diagnostic process, recall, warranty. Unnecessary charges, service manager pr More

by cathy.levahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Rekkedahl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack and other service department employees.
January 10, 2025

Great service advisor. Quick oil change and light bulb replacement Thanks for the car wash. More

by skogsound
Recommend Dealer
Yes
January 10, 2025

I had a 7:00 am appointment service guys ready for me. After telling of my problem. Off for the techs to check it out. About 8:20 i was told they had order a new part. As a old chevy buyer of many new c More

by Badss2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rekkedahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Polar Chevrolet is an excellent place for vehicle maintenance and service, as well as a great location to purchase a vehicle. The service department is exceptional, and they truly stand behind the qu More

by greensells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rekkedahl
January 10, 2025

Not customer compliant at all! Not at all helpful! Discouraging!Destroyed my faith in Walser dealership! More

by lillerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
January 04, 2025

Always the most excellent service! Great communication throughout the entire process. Love the video that was sent showing what work was done and what work is recommended to be done. T More

by anna.percival.94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas - 5/5 he was amazing!
January 03, 2025

Very kind, helpful, and patient. The staff is very friendly and always willing to work with you and help you. More

by georgiarae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the worker’s name