Walser Polar Chevrolet - Service Center

Easy to get an appointment, in the time that I wanted. Like the customer service area and driving into the service area. The service advisor was friendly and helpful. Like the customer service area and driving into the service area. The service advisor was friendly and helpful. More

They would not take my coupon because my car was a Ford, yet they took it in the past. I've bought a few cars from your location in the past. Never again f off. yet they took it in the past. I've bought a few cars from your location in the past. Never again f off. More

We bought our car new from Walser and have exclusively used Walser for servicing our vehicle. As of recent the communication regarding estimates and issues has become very poor, prices have seemingly sign used Walser for servicing our vehicle. As of recent the communication regarding estimates and issues has become very poor, prices have seemingly significantly increased. We had a part fixed and another part in the same system failed immediately after the repair. They wouldn’t acknowledge our concern and approached it that they didn’t know the vehicle was just there for service. Disappointing and frustrating. We are now considering a new place to service our vehicles. More

The Service technician was very good. Explained everything clearly. The service was completed at the time promised. Explained everything clearly. The service was completed at the time promised. More

Had a hard time dealing with the salesman after purchase was made like they were ghosting us was made like they were ghosting us More

Video walk through was a joke, could not understand anything, mumbling under his breath, clearly could care less about his job. Price for a standard oil change is outrageous and doesn’t even include a anything, mumbling under his breath, clearly could care less about his job. Price for a standard oil change is outrageous and doesn’t even include a car wash. More

The ease at making the appointment. The quality of the service. The friendliness of the service advisor The quality of the service. The friendliness of the service advisor More

My car was scheduled 2 weeks in advance to be repaired under warranty at this location. After bringing in my car and swapping it for a rental, I was informed 8 hours later that they cant get to my car as under warranty at this location. After bringing in my car and swapping it for a rental, I was informed 8 hours later that they cant get to my car as they had other priority repairs (backed up) and that I should return the rental and reschedule out a week or two. Then…I get this survey, as if you repaired my SUV. Wow. I know this survey doesnt matter, just like the customer. The scheduling guy tried, however, somewhere there is a breakdown in communication between your departments that is putting all the inconvenience on us, the customer. More

They made it easy to buy the used car i wanted and then when I found a problem with it they went above and beyond to fix the problem for me. when I found a problem with it they went above and beyond to fix the problem for me. More

Poor communication. Doesn't return phone calls and follow up with work that is being completed. Doesn't return phone calls and follow up with work that is being completed. More