Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,071 Reviews of Walser Polar Chevrolet - Service Center
Service following the purchase of a used car The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted that they had no history of service, and recommended servicing the drive train to be sure that the service was up to date and current. More
good service they have always done the service as required and efficiently. They have always been punctual and timely They have always been informative and court they have always done the service as required and efficiently. They have always been punctual and timely They have always been informative and courteous and helpful. More
Great experience Jeff was great took care of my truck kept me and informed during the whole process truck was ready when he said it would be Jeff was great took care of my truck kept me and informed during the whole process truck was ready when he said it would be More
Quick service. Fast oil change at a fair price. Friendly service with no hassles. The wait time was very minimum. I could go on and on and on. Fast oil change at a fair price. Friendly service with no hassles. The wait time was very minimum. I could go on and on and on. More
Walser Polar Chevrolet Takes Care of Long-Term Customers I have been seeing Clint, my service rep, quite regularly regarding my aging Monte Carlo. Just days after I had my battery replaced, my car died late I have been seeing Clint, my service rep, quite regularly regarding my aging Monte Carlo. Just days after I had my battery replaced, my car died late at night on the other end of the Twin Cities. I was in a predicament. I had the keys with me at home and the car needed to be towed back to Walser Polar from 25 miles away. They told me who to call and someone from their dealership picked up my keys. Turned out I had the misfortune of getting a faulty battery. They know that when I am without my car, I have very limited options due to my disability. They took care of everything within the day, and returned my car to me at my home. They made what could have been a huge ordeal NOT such a big deal and I appreciate that. More
It was great service and Fast! Clint and crew took care of my service work fast and at a fair price. I will recommend all my friends and family to go to Walser Polar Chevrolet. Clint and crew took care of my service work fast and at a fair price. I will recommend all my friends and family to go to Walser Polar Chevrolet. More
Service Rep was not very knowledgeable I went in to have my 2017 chevy express van checked because it had a leaky roof. they fixed that, but when I asked them about the windshield wiper fa I went in to have my 2017 chevy express van checked because it had a leaky roof. they fixed that, but when I asked them about the windshield wiper fast speed setting was not working he said it was because the windshield was dry. So I turned the windshield washer on and the wipers went the same speed even on the fast setting. The windshield washer has a low and high speed setting on the switch. My coworker has the exact same van and his works just fine. The service rep did not know what he was talking about. I have never driven a new vehicle without a high speed wiper setting. I thought that was as standard as standard equipment is. Its like buying a vehicle without a steering wheel He does not even know what the standard equipment is on his vehicles he services. Now every time it rains hard I have to pull over and wait for the storm to pass. More
Left the Oil Cap Off, did not rotate tires as ordered. I was in for a routine oil change today. The technician left my oil cap off and left the hood partly ajar due to the cap sitting near the hood latchi I was in for a routine oil change today. The technician left my oil cap off and left the hood partly ajar due to the cap sitting near the hood latching system. Oil was sprayed all over my engine. One of my tires read 42 pounds. Tires were not rotated. The hubcaps were incorrectly fastened to my tires so that the valve stems were jammed underneath and breaking off on 3 of the tires. YOU DO NOT WANT TO TAKE YOUR CAR HERE!! More
Fast friendly service. Alway have routine maintenance preformed at Polar Mazda. Have always been very satisfied with how professional the staff is there. Will continue to vi Alway have routine maintenance preformed at Polar Mazda. Have always been very satisfied with how professional the staff is there. Will continue to visit this dealership for all my maintenance needs. More
Mazda service side of house is bad 1. 3 trips to this dealership to have firmware on head unit updated- hiccups in bluetooth playback, all resulted in firmware not being updated, yet se 1. 3 trips to this dealership to have firmware on head unit updated- hiccups in bluetooth playback, all resulted in firmware not being updated, yet service rep says, "we got it this time". 2. Service rep at counter made 'me' to be the pita for troubling them for such a non-vehicle matter... "that kind of electronics doesn't belong in a car anyway". 3. Unable to 'have' a normal conversation w/ service rep at counter because entire lobby wreaks of cigarette smoke, intense coming directly from rep's mouth... disgusting. 4. 360 inspection of car during oil change passed w/ flying colors, on the way home- all screws holding front ground spoiler "fell out" and spoiler sanded down from pavement driving that way. 5. Previous oil change, individual that returns car to pickup area drove car aggressively enough to toss 2 heavy tool bags around in trunk, completely emptying out both bags, tools and supplies strewn all over. I'll add a star for having coffee in the break room. More