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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,032 Reviews

1,032 Reviews of Walser Polar Chevrolet - Service Center

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June 05, 2018

Oil change I was pleased with the service I received for an oil change for my 2010 Traverse. I also received support for bringing in my car for a repair on the More

by mbarrett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint, Strand
Jun 06, 2018 -

Walser Polar Chevrolet responded

Thanks for telling us about your experience! We're happy to hear you enjoyed working with Clint to service your vehicle.

June 05, 2018

Service following the purchase of a used car The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted More

by DSALENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kostuch
Jun 06, 2018 -

Walser Polar Chevrolet responded

Thank you very much for telling us about your experience! It's wonderful to hear that you enjoyed working with Chad to service your vehicle!

June 05, 2018

good service they have always done the service as required and efficiently. They have always been punctual and timely They have always been informative and court More

by r.diekmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Jun 06, 2018 -

Walser Polar Chevrolet responded

Thanks for telling us about your experience! We're happy to hear you enjoyed working with Jeff to service your vehicle.

June 05, 2018

Great experience Jeff was great took care of my truck kept me and informed during the whole process truck was ready when he said it would be More

by MKASHELDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Jun 06, 2018 -

Walser Polar Chevrolet responded

We're lucky to have Jeff as part of the team- thanks for rating us 5 stars!

June 05, 2018

Quick service. Fast oil change at a fair price. Friendly service with no hassles. The wait time was very minimum. I could go on and on and on. More

by CarsRFun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kostuch
Jun 06, 2018 -

Walser Polar Chevrolet responded

We are so appreciative of you choosing Walser. Thanks for telling us about your experience and rating us 5 stars. We look forward to helping you again in the future.

June 05, 2018

Walser Polar Chevrolet Takes Care of Long-Term Customers I have been seeing Clint, my service rep, quite regularly regarding my aging Monte Carlo. Just days after I had my battery replaced, my car died late More

by ldelahunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand (I do not remember other names)
Jun 06, 2018 -

Walser Polar Chevrolet responded

That's awesome! Thanks for the great review and for choosing Walser Polar Chevrolet!

June 05, 2018

It was great service and Fast! Clint and crew took care of my service work fast and at a fair price. I will recommend all my friends and family to go to Walser Polar Chevrolet. More

by chevy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Jun 06, 2018 -

Walser Polar Chevrolet responded

We're lucky to have Clint as part of the team- thanks for rating us 5 stars!

June 05, 2018

Service Rep was not very knowledgeable I went in to have my 2017 chevy express van checked because it had a leaky roof. they fixed that, but when I asked them about the windshield wiper fa More

by kgehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clint Strand
Jun 06, 2018 -

Walser Polar Chevrolet responded

We are extremely sorry to hear that your experience with Walser Polar Chevrolet was not up to your or our standards. We encourage you to come back into the dealership so we can address your concern. The windshield wipers should not do this and we would like to fix this problem for you as soon as possible. If you have any questions please feel free to contact our General Manager, Jim Thelen (651-653-5570).

December 23, 2017

Left the Oil Cap Off, did not rotate tires as ordered. I was in for a routine oil change today. The technician left my oil cap off and left the hood partly ajar due to the cap sitting near the hood latchi More

by DAVID STEVEN MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who worked on my car, receipt was not provided., Zach Hanson
Dec 26, 2017 -

Walser Polar Chevrolet responded

David – Thank you for taking the time to speak with our Service Manager on the phone today. We sincerely apologize for the experience you had. We hold our service work to a high standard, and your experience does not match that. As we mentioned, we’d like the opportunity to re-inspect your vehicle and make this right if you’re interested. Please feel free to reach out to me at your convenience! Jim Thelen, General Manager

November 15, 2016

Fast friendly service. Alway have routine maintenance preformed at Polar Mazda. Have always been very satisfied with how professional the staff is there. Will continue to vi More

by Mazdaconvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Nelson
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