Walser Polar Chevrolet - Service Center

Traverse starting issues my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking th my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking that was the problem, it wasn't. next day it didn't stat again. they had the Traverse at their shop for 2 weeks and came down to the Onstar module was bad. low cost to bypass the Onstar module but then you lose your Bluetooth function which was not explained to me up front. I feel if your Onstar module goes bad, this should be covered under a special warranty for a safety reason. what happens if you out on the road and Onstar doesn't work. it's worthless to have it then. I worked directly with the service tech who was very understanding during this time. we spoke daily during this time. More

Oil change I was pleased with the service I received for an oil change for my 2010 Traverse. I also received support for bringing in my car for a repair on the I was pleased with the service I received for an oil change for my 2010 Traverse. I also received support for bringing in my car for a repair on the fan too More

Service following the purchase of a used car The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted The service personal were knowledgeable, and were able to detail the issues, and prepared an estimate for the service to be complete. They also noted that they had no history of service, and recommended servicing the drive train to be sure that the service was up to date and current. More

good service they have always done the service as required and efficiently. They have always been punctual and timely They have always been informative and court they have always done the service as required and efficiently. They have always been punctual and timely They have always been informative and courteous and helpful. More

Great experience Jeff was great took care of my truck kept me and informed during the whole process truck was ready when he said it would be Jeff was great took care of my truck kept me and informed during the whole process truck was ready when he said it would be More

Quick service. Fast oil change at a fair price. Friendly service with no hassles. The wait time was very minimum. I could go on and on and on. Fast oil change at a fair price. Friendly service with no hassles. The wait time was very minimum. I could go on and on and on. More

Walser Polar Chevrolet Takes Care of Long-Term Customers I have been seeing Clint, my service rep, quite regularly regarding my aging Monte Carlo. Just days after I had my battery replaced, my car died late I have been seeing Clint, my service rep, quite regularly regarding my aging Monte Carlo. Just days after I had my battery replaced, my car died late at night on the other end of the Twin Cities. I was in a predicament. I had the keys with me at home and the car needed to be towed back to Walser Polar from 25 miles away. They told me who to call and someone from their dealership picked up my keys. Turned out I had the misfortune of getting a faulty battery. They know that when I am without my car, I have very limited options due to my disability. They took care of everything within the day, and returned my car to me at my home. They made what could have been a huge ordeal NOT such a big deal and I appreciate that. More

It was great service and Fast! Clint and crew took care of my service work fast and at a fair price. I will recommend all my friends and family to go to Walser Polar Chevrolet. Clint and crew took care of my service work fast and at a fair price. I will recommend all my friends and family to go to Walser Polar Chevrolet. More

Service Rep was not very knowledgeable I went in to have my 2017 chevy express van checked because it had a leaky roof. they fixed that, but when I asked them about the windshield wiper fa I went in to have my 2017 chevy express van checked because it had a leaky roof. they fixed that, but when I asked them about the windshield wiper fast speed setting was not working he said it was because the windshield was dry. So I turned the windshield washer on and the wipers went the same speed even on the fast setting. The windshield washer has a low and high speed setting on the switch. My coworker has the exact same van and his works just fine. The service rep did not know what he was talking about. I have never driven a new vehicle without a high speed wiper setting. I thought that was as standard as standard equipment is. Its like buying a vehicle without a steering wheel He does not even know what the standard equipment is on his vehicles he services. Now every time it rains hard I have to pull over and wait for the storm to pass. More

Left the Oil Cap Off, did not rotate tires as ordered. I was in for a routine oil change today. The technician left my oil cap off and left the hood partly ajar due to the cap sitting near the hood latchi I was in for a routine oil change today. The technician left my oil cap off and left the hood partly ajar due to the cap sitting near the hood latching system. Oil was sprayed all over my engine. One of my tires read 42 pounds. Tires were not rotated. The hubcaps were incorrectly fastened to my tires so that the valve stems were jammed underneath and breaking off on 3 of the tires. YOU DO NOT WANT TO TAKE YOUR CAR HERE!! More