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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
1,032 Reviews

1,032 Reviews of Walser Polar Chevrolet - Service Center

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June 13, 2018

Great service! Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning More

by RICK D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau, Ken Wagner, Matt Groschen
Jun 13, 2018 -

Walser Polar Chevrolet responded

We are so glad to hear that our team went back and fixed a tire problem that we originally missed. Customer service and making sure your vehicle is in the best shape is important to us. Thanks for the 5 star review!

June 12, 2018

good deal Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you More

by BFMCINERNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
Jun 12, 2018 -

Walser Polar Chevrolet responded

We are so lucky to have Jeff as part of our team! Thank you for the 5 star review, and we hope to see you again soon!

June 12, 2018

Professional courteous and excellent service. Walser Polar has been great to work with and I have purchased a 2016 Colorado and I have served this truck every 5000 miles and am totally satisfied w More

by JOEGRAFFT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Tony Rathmanner, Matt Groschen
Jun 12, 2018 -

Walser Polar Chevrolet responded

We are happy to hear you are satisfied with your vehicle. Thank you for the 5 star review!

June 12, 2018

Frustrating, they dont listen to customers. I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outsi More

by FutureToyotaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff hetrick
Jun 13, 2018 -

Walser Polar Chevrolet responded

Thank you for reaching out to us. We sincerely apologize for any lack of communication you experienced during your service visits. It is never our intention for a customer to be unsatisfied, and would like to do what we can to make this situation right. We encourage you to come back to our store for a complimentary oil change. We want to prove to you that Walser does care about our customers' experience. If you have any further questions or concerns, please feel free to reach out to our General Manger, Jim Thelen (651-653-5570).

June 12, 2018

Unfriendly staff. Long wait. I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to ge More

by ElS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember
Jun 22, 2018 -

Walser Polar Chevrolet responded

We are so sorry to hear about this poor experience with us. We want to do everything we can to make this right as we value our customer's opinions and experiences. We would like to offer you a future complimentary oil change, in return for your unfriendly experience and long wait. If you have any other questions, we encourage you to contact our Walser Polar Chevrolet General Manager, Jim Thelen (651-653-5570).

June 09, 2018

Oil change Waiting room is nice. I felt like the price of services was high. Basically the whole it’s this price then no it’s actually this price. More

by sjschroeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sklar
June 07, 2018

Oil Change and Tire Rotation Great customer service and friendly employees. Have been going here for years and always happy. They even ran my car through the car wash as a courtes More

by HEFFSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Jeff in service.
Jun 07, 2018 -

Walser Polar Chevrolet responded

We're so glad that you've enjoyed Walser's customer service throughout the years. Thanks for a great rating!

June 07, 2018

Service As usual, everything was done to my satisfaction.and the cookies & pop are a nice touch. I was early & Clinton got me in right away even though they More

by coldfront54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Strand
Jun 07, 2018 -

Walser Polar Chevrolet responded

We are so glad to hear you had a 5 star experience at Walser Polar Chevrolet. We hope to see you again soon!

June 07, 2018

Excellent Brought car in for some suspension noise rough driving at high way speeds. They found a special policy and didn’t cost me a thing. More

by johnnakevinfarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, service Rick technician
Jun 07, 2018 -

Walser Polar Chevrolet responded

We are happy to hear we were able to find a solution to your car service issues. Thanks for the 5 star review!

June 07, 2018

Great service We brought our car in and we’re very pleased with the help offered in the timeliness of the work done. We will be back More

by danmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau, Tim Skaar
Jun 07, 2018 -

Walser Polar Chevrolet responded

We are so glad Jeff and Tim were able to assist you with your needs. Thanks for the 5 star review!

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